"Generally good. However, it was frustrating to learn that the reward certificate sent to me in email was already used. You should have a record that it was already used."

"Always good, customer service people alwysanswer questions for us if any."

"Not much variety with colors of men's sweaters. I was looking for something for a 16-year-old male."

"It was fine - the selection was more limited than what was in the catalog. I assumed it was because things were sold out, but when I called, the item I wanted was available, so then just ended up ordering the entire thing through the sales representative. I like talking to a real person anyway, so it was just fine."

"I love Eddie Bauer! The quality, the selection, and the prices are great. I like how east it is the exchange or return an item. Most of my clothes are from Eddie Bauer."

"Hmm, I answered that I'm not very likely to discourage someone from doing business."

"typically very good and today was no different"

"Why don't you have plus size models?"

"I was disappointed that women's favorite V-neck was low on stock."

"I am frustrated because I could find the one item I wanted to order as a Xmas gift and I don't think I will be able to get it before Xmas now....."

"You interrupted my viewing with this survey that popped up."

"Experience was fine. Was annoyed by the website issue that kept kicking me out and making me log back in."

"very good, I had to step away for a few minutes, now need to replace my order as time expired"

"Very good, although there was a promotional code listed on the home page and it kept changing within the 5 minutes I was making my purchase until I checked out so I had to keep going back to find out what the new promotional code was. After 4 times I finally got it..."

"Good way to shop, with several offers for savings online."