"I always enjoy shopping this site!!!"

"Quality is very good, prices are higher so I tend to shop sales. $80 for a sweater is high"

"Generally no problems when I use this site. Tried to use the chat feature but volume was too great so I waited on the phone to correct a mistake that I had made."

"I can always find high-quality products at Eddie Bauer so I keep coming back."

"Okay - would like to see a feature that you could look for clothing that is available in your specific size"

"My experience was positive and I would recommend Eddie Bauer."

"It was OK but I do not shop on line very often."

"i hate that you charge more for talls.by that logic, shouldn't you charge less for petites? the difference in fabric netween a ten regular and a ten doll is negligible -- certainly not five dollars worth. there is more difference between ten regular and eighteen regular. if i can buy a tall elsewhere without price upcharge i do"

"The site was easy to use and the items I was interested were easy to find."

"I like the quality of Eddie Bauer, and when there is a percent off or a sale I always go to a store or online to see what they have."

"I ordered the Rainfoil jacket, but think I need a little more lining,so came looking today. I may exchange the one I got for the 3 in 1 mountain parka. Your survey is too long. Makes a person sorry he/she said yes to it."

"Love the layout and ease of navigating and finding the clothes. Another great feature is to check inventory at the other stores nearby our place."

"Other than not having my size and not giving rain checks... fine."

"Good, but some of the products like Hangfire Pro are a little misleading."

"I like different colors than the available. Maybe next year will have my colors."