"One item I purchased did not work after charging it and it was quickly replaced."

"I order from Edens when thr wife and I are looking to spice things up because they always seem to have nice items. For the first time ever in my history with Edens I had to contact then on a small item that didn't seem to want to turn on. The representative worked with me and when item still didn't work I was given three options to replace item and it was all handled very fast. I know it's a small item but I was treated very professionally and quickly.i would highly recommend them to anyone looking buy some adult toys and get tip shelf service."

"Had a faulty device sent to me which was unfortunate. Eden Fantasy made right by it and sent me a gift card for another device. Customer service has been great."

"I've been buying toys from EdenFantasy for sometime, and overall, the quality of their toys are very well made. One toy i bought recently, was not functioning as indicated on their website. Anyway, i was skeptical to complain, for heck, it's an adult toy, right? Well, i opened a case with EdenFantasy and they responded within half hour. We emailed back and forth, and they resolved my issue with a replacement. That's customer service for ya. They really do stand behind their products. They have earned a lifelong customer!!"

"I am extremely pleased with Eden Fantasy! Great product selection, seamless communication with ordering and delivery. My package arrived on time and was so happy with my purchase that I ordered 2 more!"

"The customer service team at eden was beyond helpful and I am so happy with how they took care of my problem. I would recomend EdenFantasys to anyone and everyone (18+). Thank You so much!!"

"I had a missing package and was helped instantly, they were very kind and offered to resend my package. 10/10 experience "

"Awesome company,products, and customer service ! Loved all the products I've bought from this company unfortunately one of the items I bought one of the features had stopped working after about 4 or 5 months I reached out to customer service and they sent me a replacement and any item of my choice to make up for it ! The employee that I had emailed about the issue was so kind and had it resolved so quickly! Definitely doing more business with them in the future and recommend this site over any of the other ! Not to mention all the products are much better than the rest of the sites with a bigger selection of items at a fraction of the price ! "

"If you are looking for something fun this is the place! EdenFantasys has so much to choose from and at prices that are hard to beat! You wouldn't be disappointed with your purchases. Also, Customer Service is super friendly
and amazing to work with if there is any concern!"

"Representative was very helpful and caring!!!"

"I've had a very satisfying experience with EF customer support and i highly recommend EF for all your needs. The equipment works as described, it isn't expensive like most adult websites and they customer service is top notch. You will be happy you chose them! "

"I needed help in finding a product on this site and the person who assisted me was very helpful, communicative and friendly as heck!"

"Was looking for a machine to take me to new heights, a quick google search gave me exactly what I was looking for immediately, and on the first hit too. On top of that they suggested two companion items to compliment the purchase.

Very excited for when these items come in, can’t wait I to try them out!"

"I had a faulty product right out of the package. I contacted Eden and talked to Bridgit, she took care of the issue immediately."

"easy and smooth process from start to finish"