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5/5

2022-07-16

Many product styles

"There are many styles of eebuy products. Compared with other wholesale websites, you can find the styles you want on eebuy, and the quality of the products is good and the price is lower than other wholesale websites."

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5/5

2022-07-16

Customized service

"Compared with other wholesale websites, eebuy can provide product customization services and customize products according to your needs, which other wholesale websites do not have."

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5/5

2022-07-09

Good product quality

"Some time ago, I purchased products from eebuy. Their product quality is really good. They will conduct quality inspection before delivery. The products delivered to customers are of high quality."

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4/5

2022-06-09

Fast aging

"I purchased from the website a month ago and they shipped the next day and promised free shipping to the US within 5 days and free shipping to Europe and the UK within 7 days, very nice purchase."


Verified
1/5

2004-06-18

"I placed my order 3 weeks ago and it still has not shipped. The order status claims it is awaiting credit approval for a credit card purchase with plenty of funds available."

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Resolving problems
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Overall customer service
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Overall web site
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-07

"after ordering an item via their amazon.com storefront and not receiving it after three weeks, i called eebuy.com to address the issue.

the customer service rep i spoke to was very helpful (it turned out the problem was due to amazon never emailing them that the order had gone through) and refunded my money immediately. he then said that i should just re-order the item through their own website and contact him when i received the response email.

not only did the order come out to be $5 less than what i paid through amazon, but the CSR expedited the order and had it sent out that same day, even though i wasn't able to call back until 3:00pm. the order, shipped via free express saver arrived a day early and in perfect condition. would DEFINITELY deal with them again.
"

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Verified
1/5

2004-03-23

"Bait & switch operation. Do not order from them.

I purchased a 512MB Compact Flash for $88.50. I recevied a call from them the next day saying that the price was now $147. They put low prices on their web site to get high ranking on the price comparison sites but when you try to purchase it, they switch the price.

If they advertise a price, they need to honor it!
"

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5/5

2004-02-12

"I have purchased from EEBUY several times & get fast same day order processing. Product is new & in great shape.
The site is easy to navigate & tracking info is current on the website once you log in.
This is a great company to do business with.
"

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Verified
1/5

2004-01-22

"Could not exchange a product. Charged a 15% restocking fee because the company did not carry a very common product (so that I could simply exchange the merchandise).
I could understand if this were an exotic or very special item, but in fact it is a very common item carried by nearly all other resellers and computer goods web sites (digital camera xd memory card). Also, I did not need a specific brand - they simply do not carry any. Bottom line: consumer pays because they do not stock some very common items, and are not willing to refund your 15% restocking fee under any circumstances.
"

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Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
N/A
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
2/5

2003-12-31

"Processing took far too long before shipping. Other companies I have bought online from get things done much more efficiently. It will be over a week from order to delivery. Another item I ordered the same day from another company (larger, heavier, much more expensive) arrived 4 days after ordering. I would not order here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-01

"Super fast shipping at reasonable prices. Ordered Tuesda evening, and was delivered on Thursday afternoon To Illinois."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-25

"Fast processing and shipping. Excellent. Products are good and in good quality. Go for it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-11-18

"Ordered 3 items. Transaction and delivery exactly as advertised and expected."

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Pricing of products and services
Value the company offers
Is easy to do business with
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N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
4/5

2003-11-14

"Quick service, shipped as promised, arrived quickly. Had some problems with the website, and no email confirmation was sent, but otherwise a good buying experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-07

"Eebuy.com is ridiculous. Ridiculously efficient, that is. I ordered my Logitech MX700 on the 4th. I got it on the 6th. It wasn't s'posed to ship in till the 7th. The mouse works great, but it's taking a little to get used to. Eebuy has good prices, shipping is quick, I'm happy. I would definitely purchase from that again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability