"Egan Medical was WONDERFUL to me! After I tried to buy a V2 Supporter on Amazon (Google it if interested as it's embarrassing for me to say) and having a terrible experience, I bought one from Egan and they got it to me in two days, and it cost me less than Amazon's price.
Customer service staff was very helpful, and assured me that if I had the same problem I did with the one I got from Amazon or any other problem they'd be happy to help me through the exchange process.
I definitely recommend them over Amazon if anyone is considering buying something sold by both."