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Verified
5/5

2023-05-20

Over and Above

"The team went over and above what was expected to make my purchasing experience pleasant.
A+++
"


Verified
4/5

2023-05-16

Happy

"Download and install were a little confusing but in the end it's great, plus I received more than I thought I was buying (Office for Mac and not just Excel). Would recommend Eksoftware to others."


Verified
4/5

2023-05-11

Prompt response

"A little confusing re download initially but quick to respond to my enquiries"


Verified
5/5

2023-05-08

Worked as expected

"Worked as expected. Inexpensive."


Verified
5/5

2023-05-08

Awesome Customer Service/Tech Support!

"I had a slight installation problem after purchasing Microsoft Office 2021 for Mac, all my fault. Daniel assisted and completely resolved my issue, efficiently and politely. Very pleased with both the product and the tech support received! Thanks again!"


Verified
5/5

2023-04-29

Great price

"Great price and service was quick too."


Verified
5/5

2023-04-29

Eksoftware - Reliable

"I order a number of copies of Office software and it may be days or weeks before I completely software installations. The keys and software are ready to go when I am ready and the keys are 100% correct. Great job of being totally reliable."


Verified
5/5

2023-04-28

Good price. On time. As advertised.

"I would buy from them again."


Verified
5/5

2023-04-22

Patience!!

"I bought Micro soft office and could not install it. Over several days, Daniel helped me and we finally got it up and running. I am not the savviest user and he was very patient."


Verified
4/5

2023-04-09

Microsoft Office

"You really can get a permanent Office license for $84.99, which was less than the $107 Microsoft wanted to renew Office 365 for a year."


Verified
5/5

2023-04-05

Problem Fixed

"Originally I thought I had the Microsoft Office loaded and working only to learn later that nothing was working. I gave permission to their technical support, Emre, to check out my computer. Emre reloaded and installed my software and got everything working. Emre was both courteous and efficient and it ended up being a pleasant experience. "


Verified
3/5

2023-04-07

Unfriendly customer service

"I had to call twice to get help with my install. First guy was very rude and I felt like a child being reprimanded for not completely understanding the process. Expressed my dislike for his attitude then hung up. Called a second time and although the guy was mostly helpful, he was not friendly, asked an additional question and didn't get a response so I hung up. Not sure if I would buy software from this company again. "


Verified
5/5

2023-04-05

Wonderful Help from Joe!!!

"I don't know how I would have done it by myself. I really appreciate the help from Joe. He did the job amazingly. Millions of thanks to him.
I do recommend using this service.
Kudos Joe.
"


Verified
5/5

2023-04-02

Fantastic Service

"By mistake I ordered the wrong version of software. Within five minutes of reporting the problem Daniel replied and resolved the matter immediately and at the same time offered me an extra 12% discount on my correct purchase and ensured I was correctly invoiced. It was a pleasure to do business with a company that prioritises customer service."


Verified
5/5

2023-03-31

Daniel is amazing!! Thanks for the help!

"I purchased Office 2019 last year and today I noticed it would not save and had some how been deactivated. Even though it was a year after the purchase Daniel helped me get through the issue and stuck with it for over 15 minutes until it was solved. I have purchased multiple products from Eksoftware and will do so again in the future as I received excellent customer service from Daniel. 5 stars!"