ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.49/5
Customer service:
4.30/5
Return/Replacement policy:
4.49/5

Verified
5/5

2023-09-06

Great service

"Found the part I needed easily, ordering very simple, fast delivery and tracking too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-05

excellent Service

"Very quick and straight forward from ordering to delivery
thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-09-03

Perfect

"What you see is what you get, perfect and good "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified ELECOK I elecok.com Shopper
Verified
5/5

2023-09-01

Excellent Service

"Easy to order and quick efficient response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-09-01

Satisfactory result

"We ordered one electronic part from Elecok. Apart from delay in dispatching immediately the service was good. We had extreme delay in getting the part after it arrived in Sydney by FedEx. Despite the part was received just after midnight it was not ready for pick up till 5:30 pm on the same day.
I was told that the flight unloading started only at 3:30 pm on that day.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-08-31

Not satisfied.

"The Fan is not New and it makes sounds. One can See that it was used. We would like to get Our Money back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-09-01
A rep from ELECOK I elecok.com, ELECOK, has responded:

“Thanks for your feedback. We received your message.
Our customer service staff will contact you as soon as possible to resolve the issue.
If the product has quality problems, we can refund for free.”


Verified
5/5

2023-08-31

thank you for promptness and seriousness

"I was amazed by the speed with which you answered me and the communication of alternatives for toch screen replacement. Congratulations"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-30

All fine

"all fine, quickly received"


Verified
5/5

2023-08-30

Great product, fast shipping!

"Great product, fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-29

Correctly labeled part received.

"Correctly labeled part received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-08-29

Hi current igbt transistor

"Great price , fast shipping , easy find at catalog, coming back again for shipping "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-08-28

Happy?

"Everything gone well.
As soon as I have a new request I will repeat with EleOK.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-08-25

Sent the wrong size fan

"I ordered 2 fans 12 cm by 3.75 cm and received 2 fans approximately 8 cm by 2.50 cm. I don't see how I can get the same cfm on the replacements. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-08-25

Great service, fast delivery

"Order was delivered promptly in the right quality"


Verified
5/5

2023-08-25

perfect delivery

"fast perfect delivery. Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges