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Product & services pricing
4.07/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.49/5
Customer service:
4.27/5
Return/Replacement policy:
4.48/5

Verified
1/5

2022-02-21

Worst shipping ever

"Worst shipping ever. From the time I ordered the cooling fan from you to the time of arrival is nearly 3 weeks not the 7 to 10 days that you advertise. The product you sell is used I bought a new one for less and got it much faster from someone else!"

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Rep reply posted 2022-02-21
A rep from ELECOK I elecok.com, ELECOK, has responded:

“Thanks for your feedback.
Our customer service staff will contact you as soon as possible to resolve the issue.
If the product has quality problems, we can refund for free.”


Verified ELECOK I elecok.com Shopper
Verified
5/5

2022-01-28

Good experience

"Package arrived a bit sooner than expected, and was exactly what I ordered. Thanks!"


Verified
5/5

2022-01-27

perfect super

"de levering was zoals de plant , geen probleem zelfde fan als van de fabikant

"

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Verified
5/5

2022-01-27

Happy happy Happy

"Great Service Great product"

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Verified
4/5

2022-01-26

Arrivato in fretta

"Prodotto come da descrizione difficile da trovare. Il costo del trasporto lo trovo elevato e per questo tolgo una stella. Per il resto tutto OK."

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Verified
1/5

2022-01-25

Angry, very angry

"Angry very angry.
After ordering a piece through your page, paying a surcharge for fast shipping, I'm still waiting for the package to arrive, after a month and a half.
Shameful that the TNT company acts like this. He can't find the package, he doesn't know where it is.
Shameful. And my order has not arrived and is lost
"


Rep reply posted 2022-01-26
A rep from ELECOK I elecok.com, ELECOK, has responded:

“Thanks for your feedback.
Our customer service staff will contact you as soon as possible to resolve the issue.”


Verified
2/5

2022-01-25

No Software

"There is no software included to operate and confirm light status if light is located in a remote location. That would be a simple fix on their side to put status on the web interface. I am not a programmer so I am unable to do it myself. They offered no support when I contacted them."

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Rep reply posted 2022-01-26
A rep from ELECOK I elecok.com, ELECOK, has responded:

“Thanks for your feedback.
Our customer service will contact you soon.
If the product has quality problems, we can refund for free.”


Verified
5/5

2022-01-25

It’s here and working

"Thank you guys, my tv is back in business"

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Verified
5/5

2022-01-22

Attention to Detail

"ELECOK took the time to make sure I received exactly the adapter I needed. They asked the extra questions and made sure the order was correct. I couldn't have asked for better service."


Verified
5/5

2022-01-21

Exellent delevery !

"Wellpacked, next week I will test the display."

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Verified
5/5

2022-01-21

Simple and fast

"You had what I needed and made the transaction easy. Great service."

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Verified
1/5

2022-01-21

Brooken

"My parcel was damaged up on delevery. The fan is brooken. I’ve informed your colleagues by replying on the initial mail. "


Rep reply posted 2022-01-21
A rep from ELECOK I elecok.com, ELECOK, has responded:

“Thanks for your feedback.
Our customer service will contact you soon.
If the product has quality problems or damaged in delivery, we can refund for free.”


Verified
5/5

2022-01-20

Excellent service

"Very fast processing and delivery, item received in perfect order."


Verified
5/5

2022-01-20

Fast and excellent quality

"Thank you so much, display was perfect and saved me a ton of money from replacing the whole board. Speedy deliver to Canada in less than a week."

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Verified
5/5

2022-01-19

Exactly what we required

"Purchased fans for some VFD's. Was exactly the part we were looking for. Perfect fitment, good quality."

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