"Absolutely HORRIBLE customer service, which means NO customer service. Good luck trying to get a live person on the phone or a reply to emails. Ordered 2 laptops on 07/26/13 and still have not rec'd them as of 08/15/13, but they were sure to charge my credit on the same day. Have tried every number available (the one on my cc statement is no longer in service), emails to customer service go unanswered, the one phone number that does "ring" is useless unless you have a contact name or extension. I'm beginning to suspect fraud. I have file a dispute with my bank regarding the charge. DO NOT DO BUSINESS WITH THIS COMPANY!!"
"I ordered 13 days ago and have not heard a word from them or seen my product. I can't get anyone on the phone or get a reply email. They claim 24 hour/7 day customer service in their order email receipt. I think they meant 24 hour NO customer service. Their links to the BBB, Trustwave and Norton Secured do not work. Perhaps this is one of those sites where you have to wait for them to get home from their day job. It's pretty pathetic that they never bothered to contact me regarding the status of my order. It's not only professional courtesy but common courtesy. "
"I searched and searched all over the net including the big well known sites & came across electrociti.com & because of their BBB rating decided to give them a try Joseph was very patient & helpful I asked him to throw in a free shipping upgrade he at first hesitated but when I told him I had a dead line and my proformance at work would be hurt due to the fiscal year coming to the end. he came thru for me LOVE YOU JOSEPH and ELECTROCITI, if you are a reasonable person looking for an honest site you can not go wrong with electrociti. once again thanks to HONEST REPUTABLE ELECTROCITI. "
"I had problems with the DC-11 I bought (no fault of Electrociti), but their customer service to get it returned was fine."
"I'm very satisfied with my new Asus Transformer AiO. I was a little worried at first, but one phone call and Mr. Joseph set my mind at ease. I am writing this on my new machine and I couldn't be happier. "
"Delivered even quicker than promised."
"When it comes to shopping for security cameras and electronics online I always turn to one source, Electrociti.com. With a fast turn around time, great customer service and the lowest prices online it's no wonder Electrociti.com is bookmarked in my browser.
Compare prices on other sites and then check out the deals at Electrociti.com. Odds are they will beat any advertised prices online, period!"
"I ordered a hitachi LCD projector with a 2 year warranty. I chose Electrocity because their Hitachi projector is priced better than the ones I saw elsewhere. When I spoke with them over the phone they were very helpful in explaining how I could determine if it was be compatible with my other equipment. I was excited to get my projector and try it out so I was very pleased when it arrived a day early! Overall I had a great experience and I will definitely be shopping with them again."
"Hi everyone before I order my TV fom them I had to read all this vendor reviews
Over all I went ahead and ordered my TV from them they didn't pure down I don't care if they have couple of poor reviews but simply they are the best I will come back and I am letting you know all my friends and business I am friend with will come to them as well call them first and than judge yourself they really out tohelp and they have super pro staff I am really impresd !! "
"I searched online & was very frustrated by not bring able to find my NEC commercial display we were looking to purchase 2 monitors for the upgrade of our lobby for our customers,Joseph was great & he located the items and had it to us in 2 weeks which was within our frame work, Thank you Joseph"
"Vendor cancelled the order and raised the prices instead of delivering the product. Made excuse, like oh yeah that is for a damaged screen, I will call you back when I have another in. I later checked and they were selling these now for about $60 more. He had never called back. Vendor then responded that there was never such an order (#1365372922), but emails exist. He then removed the item from their web store and claimed he did not sell this item. In fact seller tried to have my feedback removed by telling ResellerRatings that this transaction never took place. Of course that was rejected by reseller ratings because I have all the documentation. It showed up on the site as of 4/15 before the vendor removed it and said it was NEVER there. I can not imagine buying from such a dishonest vendor. I also question a seller who tries to illegitimately have bad feedback removed. I also question the pattern of 5 ratings on this site. The pattern makes me wonder if they are legitimate?"
"I was looking for 70" inches monitor which wad impossible to find electrociti staff had one for me and ship it in the fastest way possible they saved me so much money and time they are the best I recommend them to all on line shoper they all about keep their costumers happy I got super happy !!!! "
"Printer was ordered with free shipping as indicated on the web site and seller will not honor the free shipping but after disputing with seller, they finally honored it. Have to do a lot of follow up. No reply when emailed to follow up. So Have to follow up several times by phone before printer finally got shipped. At least the printer works after we got it."
"Joseph was very friendly and helpful. We contacted him to find out the status of our order since it had been 10 business days and we still didn't have a tracking number. He advised that it was shipped. Everything went smoothly after that! We will do business with him again! "
"I had called 3 different sites and no one would find me the Samsung commercial monitor, Nathan and Tony worked very hard and came thru, these guys are great."