ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
4.38/5

Verified
5/5

2017-08-09

Bought my self a new phone from here

"I had my Samsung s6 for a while now, and recently and began to give way. The screen sometimes refuses to light on and won't work at all. I was online searching for a replacement one and ordered it from electronicsforce. They were nothing but understanding and helpful and even gave me tips on transferring my data from phone to phone. I am so happy the phone came so I don't have to use my old lg as a backup any longer."


Verified
5/5

2017-08-07

Amazing

"these guys definitely deliver on their slogan of excellence . I was shopping around for an older phone. I wanted a durable, cheap, keyboard phone because i always break the glass screens. I spoke with the sales manager and he recommend a phone that fitted what i asked for and was below my budget. When i t came time for shipping he even recommended the proper option based on where i lived. Truly impressed with Mitch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-25

long wait, can't hate

"I ordered my phone from them on june 19th and got it on the 30th. This sounds like, and definitely is a long wait for something. However, during the checkout process, I was given the opportunity to choose alternate shipping methods and it was my decision to use the free shipping which did state it would take somewhere around a week or two to come. I just wanted to put this review out to let others know that this is a good and trustworthy retailer but if you are going to need your product at or by a certain time like I did you should think about opting for a faster shipping method. "

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-21

Great customer support.

"I spoke to a customer support guy and he helped me find my phone. At first, they said they were out of stock and told me to call back the following Tuesday. Upon calling back I was told that they not only had Pixels in stock, they put me on reserve order as soon as they received the shipment. That was excellent service on their part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-09

Great Buy - reccomend you check them out

"I bought a new Samsung galaxy J3. I wanted to get one for a while but was waiting to find a good deal before I went through with the purchase. Electronicsforce was offering at a slight discount price compared to the other stores i was looking at. I bought and got the phone as expected. Smooth transaction."


Verified
5/5

2017-06-08

Good service

"I bought a phone on their. I spoke to a customer service representative regarding a tracking number. They were very polite and provided one in under a minute. I timed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-05-16

Nokia 1100

"I ordered the phone on Friday the 28th. I needed to get it before leaving on The following Tuesday. I called up to confirm that I would receive it in time if I were to pay for the overnight shipping. I spoke to Mary on the phone and she worked through all the different shipping options with me. We figured out the based on the time I was placing the order I would be able to pay for two-day shipping and still get it in time. I took her word for it and saved about $20 on the purchase. I was a little nervous but got the device on Monday afternoon. The staff here is genuinely interested in helping the customer and are great at it. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-05-16

Order with Confidence from Electronics Force.com Great Company!!

"I was sketchy on ordering from Electronics Force but after some research and a phone call I placed an order. I decided to go with Super Saver Shipping but then realized I really wanted my new phone. I called EF and the person that answered explained a few shipping options and for a few bucks I had my phone a few days later. I originally ordered a Gold color Samsung Note 5 but a black one showed up. I actually prefer the black color so no complaints. The phone appears to be a new phone with AT&T branding and AT&T apps installed. I was able to instantly set up my Cricket Wireless account. I'm very pleased with my purchase from Electronics Force and I would recommend them. Their Customer Service was very good and the 1 email I sent asking for a tracking number was promptly responded too with my tracking number. The key reason I ordered from Electronics Force was the price of the phone. I could not find it cheaper anywhere. I am very happy and will order from them again. "


Verified
5/5

2017-05-04

Made up for USPS's Mistake

"So basically, my order was received late because of a USPS screw up. They lost my package! Anyway I called up electronicsforce to find out what the deal was and they let me know that i had nothing to worry about. They sent me a new phone before they even received the other one back. I have been dealing with them for a while and its great to know that they are able to trust me just like i trust them. Working with electronicsforce has been a breeze thus far and i look forward to working with them in the future as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-25

Friendly staff

"Ive been to the physical location a few times. These are some of the nices people i have worked with. They out the customer first and allow things to run smoothly. When I heard there was an online option I couldnt wait to order from them. I called customer service for help with y purchase and was delighted to see that the same quality of service that was represneted in store was present over the phone as well. Received the phone after just few days back and I am very happy with it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-14

Knowledgeable Employees

"After purchasing an unlocked iPhone 6, I noticed that after setting up my sim card and settings I was not receiving mms and my data was not connecting to the Internet. I thought the phone was a messed up so i called up to complain. The representative calmed me down and waked me through something known as apn settings. After just a few minutes on the phone I was up and running. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-02

problem sovled quickly

"ordered samsung galaxy s6 paid for 2 days shipping phone arrive in 4 days i contact customer service they refunded my shipping cost in full so i am happy got the phone 4 days instead of 2 but did not pay for shipping the phone works great just as described"


Verified
5/5

2017-03-28

My Review of Electronicsforce cellphone purchase

"I still have a decent amount of time left on my contract before I can upgrade my phone. Instead of waiting I decided to go out and purchase my own device. I happened across electronicsforce after searching for a new android 7.0 device on google. I never heard of them before but gave it a shot. After their great service I thought the least I could do is leave a review letting you guys know that they are indeed legit and trustworthy. Would recommend to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-03-27

Great customer service

"I ordered an older model cell phone and was surprised to find a website that carried it. The phone was cheap and ariived without any issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-03-23

Experienced

"It was very easy to see that electronics force has years in the business. Their customer service is experienced at talking to customers and dealing with issues. I ordered from here a few times now and never had any issues with them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges