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Electronics Bonanza

6 reviews
5.00 / 5


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Product & services pricing
0.00/5
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Verified
5/5

2010-04-10

"Ordered an alarm system from EB. Next day item was shipped with tracking w/ UPS. Received the next week. Shipping was $14 ground from NY to CA. Best price I found online. Item was as described. Would order again."

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Verified
5/5

2009-06-26

"After reading some reviews and seeing their great price, it wasn't hard for me to order from EB right away. Here I am, 4 days after ordering and my subwoofers arrived much faster than I expected. I'm definitely useing EB for other needs."

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Verified
5/5

2008-03-08

"Krups FBC413 6-slice convection oven. I ordered on-line from Canada, just after the peak holiday period, and decided to check by phone, to make sure all was well. Guess what? A professional, polite, knowledgeable human answered from Electronics Bonanza's actual place of business! I was very satisfied with the whole experience. Electronics Bonanza strikes me as a company that actually cares about doing right by its customers."

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Verified
5/5

2007-02-22

"Electronics Bonanza offered the best price by far on replacement foils/cutters for my Braun shaver. I was emailed a tracking number and the product was received a day and a half after it was ordered, in a carefully packed and securely sealed box."

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Verified
5/5

2006-07-22

"After attempting to order a car alarm through a different vendor and waiting for almost a month for it to ship, I called Electronics Bonanza looking for other options. Their sales associate was very friendly and although it was not their fault I was dissatisfied with my alarm ordering experience, he was happy to turn that around.

July 18th I ordered a DEI Hornet 564T alarm, and July 19th the order was processed. It was sent 2nd day air from New York to Nevada and I had the alarm waiting on my doorstep when I came home July 21st. I was very pleased with the quick processing and great prices (especially after my last experience) and will definitly order through Electronics Bonanza again.
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Ease of ordering online
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Delivering products damage free
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Verified
5/5

2006-02-23

"Easy as 1-2-3. Ordered on Feb. 21, received a confirmation e-mail minute later, Feb. 23rd item came. Very satisfied. Keep good work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
Speed of web site
Web site being easy to use