"I have bought quite a few laptops and even more random electronics over the past 5 years or so. I have been happy with the items and the shipping is always fast."

"I've ordered a number of laptops from Electronics Cafe over the past 2 years and have been very pleased with the pricing/shipping and customer service. "

"Sold me a faulty product with a junk harddrive with a fake copy of windows 10. Wouldn't give me a refund because I sent the package back one day late. What a **** company to deal with. I hope no one has to deal with this company ever. "

"I was looking for a laptop to go back to school with, but was working with a limited budget as a single mom. After pricing out several stores I quickly realized I could not afford it. A friend told me about Electronics Cafe and I was nervous about the quality that I would be getting as I could not afford to keep replacing it. It arrived about a week ago and I am pleasantly surprised at the quality of the product. I will definitely recommend them to other people. "

"I had a wonderful experience with this company. The customer service was top notch and everyone I dealt with was extremely knowledgeable. I got a desktop from them and they helped me set it up and answered all the questions I had. I would highly recommend them."

"I started my own business about a year ago and I was having a terrible time finding products for a reasonable price. I found Electronics Café and decide to start by purchasing a laptop from them. Before I finalized the sale, I had several questions and I emailed them. I was very impressed with the fast and professional responses I received to all of my questions. I ordered the laptop and it arrive it was in amazing condition and works like a charm. After that initial purchase, I have continually bought products from Electronics Café continuously over the last year, each time receiving extraordinary service and products. I would highly recommend this company for personal and professional use. "

"I wanted to get a desktop and a laptop for the house, and I didn't want to spend a ton of money, because lets face it the kids are rough on stuff. I found electronics cafe and I couldn't believe their prices. It was super easy to check out and find the items I needed. I was kinda skeptical at first because the prices were so cheap and the items said they were "used" but they arrived in great condition. I had to go out and buy an operating system for them, and I wish those guys sold em, but I'll be back for sure. Thanks guys! "

"On Jan 2, 2013 I emailed Electronicscafe asking what kind of hard drive does the laptop use? Is it a 2.5 Sata? I was informed that it was Sata. I paid via MC and the laptop was delivered on Jan 8, 2013.
The laptop was in an odd shape box for a laptop. The box was very square with laptop placed in a diagonal, not flat. I noticed right away the laptop was not the same as I ordered and returned the same day.
I informed Electronicscafe of the return and they nicely responded via email they would give me full refund including the extra return shipping.
Since the time of return it has been an absolute nightmare to get my refund.
I’ve scanned invoice and emailed 3 times. The last time was on Jan 23, 2013 and received a response from Electronicscafe “not sure if you got my email. but i read the receipt and will be crediting your account tomorrow. best/tim” on Jan 24, 2013. Still haven’t received it.
I have been promised numerous times I would be receiving my refund and up until now have not. I’ve sent a email every day since Jan 23, 2013, notifying and asking when I would receive it without getting a response.
Electronicscafe has promised numerous times via email they’re refunding my account and it never comes through.
Either customer service is lacking or this company is a complete fraud.
Be aware when purchasing computer equipment from Electronicscafe."

"I have been buying and selling on eBay now since 2001 with a 100% satisfaction level. I recently met one seller who I would call at minimum, "scoundrels"; the eBay store is named "Electronics-Cafe" and has tons of items for sale at relatively economic prices. The advertising is well designed and shows photo ads of near-new looking items with the aura of a fresh, bright retail establishment.

Not long ago I found a group of 5 VOIP ATA devices up for sale as a “bulk item” offered by Electronics-Cafe. I missed the bid window and was frustrated. Strangely then about 2 weeks later my saved search showed up with the same 5 bulk items for sale again with the same description. I bid and won.

When they arrived I tested them and found all 5 of them defective. I contacted the seller Electronics-Cafe and they would not work with me at all. They said they were as-is. The write ups stated that each had flashing light when powered up, and the fancy advertising the store produced made these items look near new.

Per my credit card company, I issued a charge-back and returned the items. However, after the items arrived and before I could even get started with the charge-back, I noticed that Electronics-Cafe put the items up for sale again! They never offered to refund my money or contact me, they just proceeded with reselling them!

I had included a full test report with my return, identifying for Electronics-Cafe what was wrong with each of the devices and notified them they were only worth scrap-plastic value. With Electronics-Cafe knowing this, they refused to give me a refund, yet still put up the same advertisement as before without updating with my test results – stating the truth that all 5 were defective.

Further investigation via eBay “completed items” showed that these same items had been sold, returned and resold now 3 times, with Electronics Cafe knowing full well they are 100% defective and their M.O. to just keep re-listing until someone took the bait.

Further investigation shows that Electronics Cafe has another store front of http://www.ewaste.com and collects scrap items meant for the garbage dump (see the photos of piles of trash on that store front). Then they sell them with the bright, new retail-looking store front of "Electronics-Cafe" on eBay at the rate of about 2K active items at any given time.

From "eWASTE" to "Electronics Cafe" - I think this at least needs to be disclosed. Buyer beware!

eWaste: http://ewaste.com/
Electronics-Café: http://stores.ebay.com/Electronics-Cafe
"