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Electroseller

89 reviews
4.30 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
4/5

2003-11-27

"1. I ordered a Skyhawk 4616 Black Aluminum case with a free Skyhawk 400W PS for $69.99, a Black Floppy for $17, a Vantec TF8025 fan for $10 and an $8 power supply bench test. Shipping was fast (and free) and arrived on time. The case is nice, and so are the lights but the black paint is cheap in quality and chips easily off the aluminum. Every thing else is new and appears in good shape. The only real problem I had with this order is that my floppy was shipped within a small cardboard box that held the case supplies and was not secured. This caused it to rattle around in the case during shipping and dented the PCI/AGP slot expansion panel, but damage was minor and an easy fix as it is aluminum. The shipping box was the case box.
2. My next purchase from them was an Asus P4C800-Deluxe motherboard (also with free shipping) for $182 on 15 Nov 2003. I used a $10 coupon from the previous order. I received an email saying that the board was out of stock and I could up grade to the Deluxe-E version for $12 more and the Email gave me an 800 # to call. I called the next day and asked if the could drop the price by $5 (another site had it cheaper and that was the difference) they would not, so I canceled my order. They were very polite on the phone. I was refunded by the next week (less than 7 days). My one problem with this transaction was that their web site that the original board was still in stock the day I called and for a few days after that.

Yes I will probably order again from them, but I think their packing of products needs improvement. They also need to update stock info for each product on their web site.
"

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Verified
5/5

2003-10-14

"Product just as described, they were quick to ship the order out."

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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5/5

2003-08-22

"Ordered a computer case. Item was shipped out the day after I ordered. It arrived when scheduled. Free shipping. Excellent variety of product choices. Will do business again."

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Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Web site being easy to use

5/5

2003-08-21

"Electroseller is a great online retailer. Their site is easy to navigate, has great products and easily understandable billing system. I purchased a computer case through them and with it got a free power supply and free shipping. The shipping only took 3 days! The case came with no damage whatsoever. All in all they are a great retailer and I will definitely turn to them first for all my computer needs."

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
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2/5

2003-08-15

"When the case arrived it was dented. It was obvious that it had been dented because of their carelessness. They had failed to line everything up properly and forced in a screw."

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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2003-08-08

"I would buy from this website again in the near future due to the upfront pricing and nice website."

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5/5

2003-08-08

"Excellent service and price. Edith was very knowledgeable and responded quickly without an extended hold time.

Order was shipped promptly and arrived in very good condition.

Excellent company to do business with.
"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
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5/5

2003-08-07

"Excellent experience, from ease of ordering to tracking. I will be using them again."

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Delivering products damage free
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Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Web site being easy to use

4/5

2003-08-06

"excellent experience will definitely order from again"

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Being updated on the exact date the delivery was sent
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Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
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5/5

2003-08-04

"Simply a wonderful company to buy from. Great prices, great service and, in my case, free ground shipping. I'm hooked and will be back for future purchases."

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1/5

2003-08-03

"This was my first order from Electroseller and my last. How they merit as high a rating (9+)on Reseller ratings is a mystery to me. The case I ordered from them (Sky Hawk PSR5605-BL-QWN Matrix)arrived fast enough but it upon visual inspection it was obvious that the unit was used and abused. The Sky Hawk Matrix is a aluminum case and the one I recevied was scuffed, scratched, and dinged up both on the exterior and interior; it also had stains from liquid on it. I sent them e-mail complaining about this as soon as I saw it, as per their policy. In Their first response to me they directed me to closly examine the shipping carton for damage and or rough handling by the shipper (of which there was none). How UPS could ever do this kind of damage to a shipment is beyond me. My advice is for all to stay away from Electroseller.com, avoid them like the plague. The only good thing I can say about them is that they did issue a credit to my c.c. in less then 30 days but that maybe because I filed a dispute with my c.c. company immediately. I think their "Free Shipping" is also questionable too, although I only had to pay for return shipping thier policy on returns seems to indicate they will try and deduct the "Free Shipping" cost from any returned orders."

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5/5

2003-08-02

"Website easy to navigate, prices are very competive and great choice of options"

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4/5

2003-08-01

"This site worked well. I cannot review the product since I have not received it. Just ordered"

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5/5

2003-07-31

"Great communication, fast shipping and excellent product. The aluminum case I won in this auction exceded my expections. Thanks"

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N/A
Is consumer focused
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Is easy to do business with
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Likelihood of customer recommendations
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
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Overall web site
Web site reliability
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5/5

2003-07-31

"So far so good, these people have a wide selection, free shipping, and even pay pal options, super great prices, thanks guys, they will deff get my business!"

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N/A
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Delivering products on-time
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Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability