"I ordered a french horn case about a week ago, and the order page still says it's "on hold". I tried emailing them, as I need the horn case to travel at the end of the week. I've tied 2 times, and got no emails back. I hope my package arrives in time, however, at this point I'm not very happy with Elevation Music"

"Awesome! Awesome! Awesome! Great prices and people on staff who know what they're selling! Great company. I'll be back over and over again.
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"I bought an Ashbory bass from Elevation Music from their web site. It arrived quickly and packaged well. But I found that two of the tuners were defective and would not let me tune up the bass correctly. After numerous emails and attempts to phone them, I had no luck contacting the company. Apparently they recently moved and have a new phone number. I guess with the move they are still busy unpacking. Their new phone number is ***-***-****. I finally contacted the company and they are willing to help solve the problem."

"I love this store. I placed an order and they were quick to get back with me via email. I could check the status of my order the whole time via the internet. I love shopping online and they make it easy. I even got a coupon for 10% off future purchases. There prices can’t be beat! I will buy all my musical gear here. www.elevation-music.com"