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Verified
5/5

2011-01-18

"In Oct of 2010 I purchased a Caravan 10 X 10 tent package, (CAR-61009C). After a thorough internet search over a few days and lots of recommendations I found Elite Deals to have the best price with an unbeatable selection. I placed my order on Monday afternoon and my new canopy was deliverd on Thursday, 3 days later and was shipped free of charge! That's not the best part though. An issue developed with the roller bag and a hook on the setup top so I contacted customer service, sent pictures at their request and thought maybe I will hear from them maybe not. Well within a week I received an email and 3 days later UPS was at my door delivering replacement parts. I was blown away!!! The customer service that Elite Deals delivers is as wonderful as their product. This is a company that I will HIGHLY recommend to anyone that has a need for the merchandise they offer. The level of customer service is astounding, the prices unbeatable and the products allow me to showcase my items in the most professional manner.
Thank you so much Elite Deals!!!!!!!
"

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Verified
5/5

2011-01-17

"I am very pleased with Elitedeals service! I ordered a pool table cover, and I made a note to call me to answer one question when I ordered. Customer service was very responsive, and I received the order several days before they told me I would!

The product arrived in great condition, and it was exactly what I expected. . and my husband loves it!

Great Job!
"

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Verified
5/5

2011-01-17

"Product better than expected. (better material, solid construction)
Fast shipping.
Fast, concise responce to customer service question.
"

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Verified
1/5

2011-01-15

"All these positive reviews are mostly written by the staff at Elite Deals. I ordered an electronic item from them which was damaged, and they refused to give me a refund. I was written a letter by the office manager (who is very unprofessional) that I wouldn't be getting a refund until they got the money for the UPS claim.

It's my suspicion that they sent the item out damaged to begin with, and are involved with shipping fraud. I filed a PayPal claim against them and won. I tried to work with them but they refused. It seems like they'd rather get a negative review. Ask and you shall receive. Stay far away from this repugnant pathetic company! Their customer service is awful, and they're scammers!
"

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Verified
5/5

2011-01-10

"I purchased a lint filter/heat deflector from Elitedeals.com. I easily found the item I wanted on the web site, (at a good price) and had it shipped. It arrived in VERY good time, as advertised, and is exactly what I ordered. I expect to order from this company in the future.

Gene Cowgill
"

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Verified
5/5

2011-01-04

"Very nice web site. easy to order."

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Verified
5/5

2011-01-04

"The ordering and delivery experience was very good. I received the items in time for Christmas.
Thanks
"

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Verified
5/5

2011-01-03

"Prompt shipment. Excellent product for the price. Thanks."

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Verified
5/5

2011-01-03

"I great experience and I'll be back."

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Verified
5/5

2010-12-31

"My order consisted of two stove pipe fitting for a 'Heat Retriever' I already had. I was delighted to find that 'Elitedeals' actually had the fittings I needed. I was even more delighted in the fast and friendly way inwhich my order was received and handled. My order arrived within 5 days. Not only that but the product was of superior quality.
ElRoy L Stucki
"

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Verified
5/5

2010-12-28

"Fast delivery, great product and just what I needed. Thanks!"

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Verified
5/5

2010-12-20

"good quality merchandise. Order was processed and shipped quickly. very pleased. Found this item cheaper on this site than on many others."

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Verified
5/5

2010-12-13

"What great service! Had one item missing from purchase, just replied to their email about shipping and they replied same day and shipped the missing item right away. Rare to get such good follow up and communication these days.
Highly recomend.
"

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Verified
5/5

2010-12-03

"I ordered a set of Petersen remote control gas logs one day and they arrived the next. UPS, unfortunately, delivered them to the wrong house, but Elite Deals got to work right away putting a tracer on the order. My neighbor found them and brought them over a couple of days later. Once I got them installed, I had a problem with the controller. They sent me a new one and paid for me to return the defective one. Everything has been working great. They were very pleasant and helpful through all that. I wish I could say the same for UPS. I would definitely do business with Elite Deals again and I highly recommend the Petersen gas logs. They are awesome, especially compared to my old set."

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Verified
5/5

2010-12-01

"After getting frightening estimates for chimney work, we sent our roofer son up with caulk, water sealer, and an Elite 17 x 49 stainless steel chimney cap...which we ordered and had in two days. Thank you, Elite, for helping us to solve our problem so quickly and cost-effectively."

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