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1/5

2021-04-06

Worst customer service ever

"I went to the store front. The owners were extremely rude and acted like I was an inconvenience. "

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Verified
1/5

2015-01-15

"Shoddy product descriptions, inaccurate photos of items, very nasty customer service representative named Mary. Highly recommend avoiding."

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Verified
5/5

2014-08-25

"I ordered Obagi Nu-Derm Gentle cleanser, as well as Obagi Nu-derm Clear FX from here. I was very happy with my experience I received my product within 3 days from when the order was place and when I called customer service to ask some questions about how their reward point system worked customer service was very helpful. Unlike other sites that I have ordered products from before the items all had more than a year of shelf life and was the authentic product from Obagi I am used to. Other sites will send you expired products from time to time. But EliteDepot.com you always get quality product with plenty of time to use your product. They have the best prices too."

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Verified
2/5

2014-02-14

"I ordered from this site, and unlike many others, received my product. ( I may have received someone else's product also as there were two unordered items in the box... Sloppy!)
My problem is that I've been trying to unsubscribe from their email list unsuccessfully.
Every time I do it seems I get more admails in my inbox. I tried writing them at one point but never received a response. Aren't they required to remove me if I request it? It's very frustrating.
"

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Verified
1/5

2013-01-14

"I placed an order with Elite Depot- and received confirmation that it would arrive in 3 to 4 days. On the website, under my account status it said that it shipped. 11 days later I found out that the order never shipped, and that they would be shipping it out that day. But only after I placed a call and checked the status. I do not trust them."

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