"Considero que comprar a traves de esta via, nos permite mantenernos informado de los ultimos adelantos en el campo de la salud, en este caso de la Cardiologia de una manera rapida y sencilla. "
"I have been using Lehne nursing pharmacology since its 4th ed. It has been constantly a "very user friendly" text"
"Elsevier's medical publications are outstanding in every respect, from the quality of information to the impressive print and binding quality. I highly recommend Dorland's Illustrated Medical Dictionary, and just ordered Avian Medicine (2nd Edition, 2008) so I can better manage the health of my Tanzanian lovebirds."
"I am very uphappy with the service i recieved from Elsevier. I ordered access to an online course expecting that the access code would be available immediatley or atleast sent via email. That was not the case, I called Elsevier the next morning because I have yet to recieve any information about how to access what i purchased The first women I spoke with was pleasant and explained to me that I purchased through Elsevier which ships the information and access codes via mail. I wanted this information to study for a test that I have on 10/24/11 so she said I can simply cancel the order and purchase the order through evolve which will grant immediate access. She transfered me and the lady said I need an instructor to cancel the order. I explained that this information is for my own use as a study tool and it is not a reccomendation or anything from my class or professor. Finally she said she will cancel the order but can not find it at the moment. I asked that she call me and let me know when it has been canceled (so i can order it through evolve. It has been a few days and I received an email saying that my order has been shipped. The purchase costed me 100$ and I will not even recieve it via mail by the time of my test. Even if i could ship it back (which i do not think I can) it is a waste of my time and money. I was looking forward to using the tools, books, study guides ect. that evolve/ elsevier offers and was willing to pay money... I thought it was going to be a good study tool to get me through the next few years of school. I am not happy at all with the service and will no longer order anything from Elsevier or evolve again. I am letting you know because I would not want a business i owned to be ran/operated like this. Respectfully, Lindsey Merli"
"The quality of the books of surgery is excellent. I would like an opportune information when the current subscription is close to finish."
"It's been 10 days and I've received nothing. I'm only ordering this product from you cause you failed to put the purchase code in the original bundle I bought at the book store. My school work is suffering due to your incompetence. The email I wrote to your lack luster customer service department has not received a reply. I've now spent 425 dollars on your products and would sooner slit my wrist than buy from you again. I will be filing a grievance with the better business bureau "
"Your website was very user friendly. I had no problems finding the publication I was looking for."
"Excellent texts and student resources. However, I was expecting to gain immediate on-line access after paying."
"Ordering on line was easy, quick process and very happy to see that there are no shipping costs being charged! Good selling point"
"Ordered online. Got my Nelson's Textbook of Pediatrics at a discount and free shipping. Arrived in excellent condition in a week."
"I called customer service because 7 days after my order was placed, it still had not shipped. The service department told me that it could take up to 10 days for them just to put my package together. I asked why the email they sent me said I would have my books in 7-10 business days and the only answer she could give me is "I don't know." I am extremely upset at this company! If I knew it was gonna take a month to get my books I would never have ordered them through Elsevier. I would've just bought it through amazon! Now I have 20 chapters to read and lord only know when I'll even get the book! I won't be doing business here again!"
"I needed to order an online component for a Leadership and Management course. I became concerned when 5 days after I ordered, there was still no shipping information, no ETA. I called customer service, it took nearly 5 minutes to get to an agent. When I did get through, she could not tell me anything. She had no shipping information, either. In fact, she had to ask ME the date of my order. Shouldn't she have that at her fingertips? I decided I should cancel the order and go buy it from the bookstore (previously out of stock, the reason why I had to buy from Elsevier in the first place). The agent was not able to cancel my order because "it must be too far into the shipping process." That's funny, a minute ago she couldn't tell me anything about the shipping status. She seemed apathetic. What a colossal waste of time. I'll be sure to pass my experience on to future nursing students as well as the teaching staff. Thanks for nothing, Elsevier. "
"I have been very please with Elsevier. Not only was I able to save 25% off with my coupon, but shipping was free and I received my products quickly!!!! I love ordering books from Elsevier!"
"Easy to find the books I wanted. I appreciate the easy to use site and fast check out. I also received a confirmation very quickly. I love the large selection of books and various authors! Navigation of the web site is easy and concise. I do recommend shopping with Elsevier to everyone!"
"Excellent resource for educational materials. Excellent customer service as the rep was very patient with my first instructor order."