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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
1.25/5
Customer service:
2.19/5
Return/Replacement policy:
2.92/5

5/5

2023-02-03

Phone order

"I placed a order with Greg he couldn’t have been any nicer! "

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5/5

2023-02-03

Wonderful Customer Experience

"Excellent customer service! I just ordered a new bedroom set. I appreciate the excellent customer service from Daisy and Adrian!! "

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5/5

2023-02-01

Completed my living room set

"Thanks to Sean I was able complete my living room set.."

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5/5

2023-02-01

Sean was great !

"Thank you Sean for your help with ordering the dressers. He was quick to respond and very friendly. "

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5/5

2023-02-01

Repeat customers

"We found exactly the furniture items we were looking for. This was our second big furniture purchase through EmmaMason. Their prices are unbeatable, and the customer service is top-notch. Sean provided great service! He’s an excellent communicator, very knowledgeable, and responded promptly and professionally to our questions. Thank you. "

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5/5

2023-01-31

Great Customer Service

"Sean did an outstanding job, went above and beyond making sure the items were in stock before we placed the order! Made sure I understood delivery date, financing and return policy should we have any issues! "

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5/5

2023-01-31

Great service and furniture was exactly as described.

"I was worried about ordering because this site was less expensive than the name brand site and I didn’t know if the furniture delivered would be the real items or not. Daisy messaged me and talked me through everything and explained that this site orders in bulk so they get discounts and pass them in to customers. She was so helpful and eased my mind. I went ahead and ordered. Both chests were delivered today and they are perfect, name brand and I love them. Delivery was smooth and the delivery guys were careful and diligent. I am so happy with this experience. Thank you Daisy and thank you EmmaMason.com. I will order through your company again. "

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5/5

2023-01-29

Online Shopping

"Ms. Cindy was very helpful when I had an issue while shopping online. She solved my problem and completed my order for me in just a few minutes times. Ms. Cindy was also very polite!"

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5/5

2023-01-27

Terrific

"Greg was amazing and so incredibly helpful in the process of purchasing our new couch!!!"

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5/5

2023-01-26

King Bed

"The website was easy to navigate and pricing was good. Their shipping terminology was a little deceiving regarding white glove service, but overall an easy transaction. I chatted and worked directly with Cindy to get the furniture ordered. She was a delight to deal with. She was very friendly and knowledgeable and made sure that the order went through properly with no issues and even helped save me money. A++++ . "

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5/5

2023-01-24

Jane at Discount Living Room Furniture

"Jane was very helpful in allowing me to stay within my budget. She enabled me to get what I needed at a price I could afford. Very pleased with her assistance."

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5/5

2023-01-20

Ordering was a breeze

"Ordered dining table and chairs with assistance from SYDNEY via chat. Sydney was immediately available to answer my questions so I could get my order placed and not miss out on the sale pricing! Made it super easy and quick!"

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5/5

2023-01-19

Great Customer Service

"Sean was awesome and helped get my order ready. "

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5/5

2023-01-17

Sydney is super helpful!

"I ordered something and realized that I had the wrong address. I sent an email but my browser chat was still up and Sydney reached out to support me through the chat directly and updated my address on the fly.

The service is amazing!!! Thank you!
"

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5/5

2023-01-16

Sean is Amazing!

"Sean has been great to work with throughout the entire process. We look forward to enjoying our new furniture. Ask for Sean. You won’t go wrong! "

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