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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
1.25/5
Customer service:
2.19/5
Return/Replacement policy:
2.92/5

5/5

2023-01-16

Outstanding service

"Emma Mason discount pricing and support agent Chloe help me easily place an order for a living room furniture set. Service and pricing was outstanding. We plan on ordering more furniture in the future."

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5/5

2023-01-16

Very helpful and fast

"I needed help completing my purchase online. The person who helped me - Chloe - was very patient, kind and helpful. We got the whole thing done via chat and my furniture should be on its way. "

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1/5

2023-01-13

Worse experience!

"Please think twice before ordering! This was the worse experience I’ve ever had. I ordered a dining set and it took months longer than promised for the order to come in. THEN when it finally arrived for delivery, on 1st delivery attempt, it was missing the buffet. On the second delivery attempt, it was missing the legs to the table and buffet. On the most recent delivery attempt, it’s missing the leaf insert for the table. It’s been over 7 months since I ordered and still waiting for them to get it correct. "

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5/5

2023-01-13

Awesome Chat Experience

"I asked Sydney probably 10 questions and she was very helpful with all of them and knowledgeable."


5/5

2023-01-13

Sydney was awesome

"Sydney helped quickly,answered all my questions and got me a deal with her manager to get a full set up on my dining room. It all went seamlessly just as my bedroom furniture did a couple of years ago. Thank you!"

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5/5

2023-01-10

Great experience.

"I was helped out by Sean. He was very helpful and knowledgeable. Made the experience worthwhile. "

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5/5

2023-01-09

Lourdes Sarabia

"She was great and very communicative throughout the whole process! "

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5/5

2023-01-09

Great prices, great service

"We found the furniture we were looking for at a great price, thanks to Sydney who assisted us processing the order and answered our questions."

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5/5

2023-01-08

Mission Hill dresser and night stands.

"Easy ordering experience."

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5/5

2023-01-07

Great product and service

"Website was easy to navigate and order from. Lourdes kept me informed of the order progress. Delivery was professional. Furniture looks really great."

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5/5

2023-01-07

Amazing Service

"Lourdes provided excellent customer service! We are very happy."

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5/5

2023-01-07

Great price. Great customer service

"It was easy to browse through the products and the customer service person was very helpful and patient. "

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5/5

2023-01-06

Ordering information on the phone with Greg

"Before ordering bedroom
Furniture I called and spoke with Greg , he gave me all the information I needed to proceed with my order… if all works out with delivery as he explained I will be a happy customer! Rebecca Demo
"

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5/5

2023-01-05

Sean was amazing!

"Sean answered all of my questions and made me comfortable ordering on-line. "


5/5

2023-01-05

Great Service

"I am extremely pleased with the excellent service I received from Sean. He was extremely helpful and patient helping me work through details of my order. Thank you! It’s always great to buy when you feel the agent is nice and focused on helping through the process.
"

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