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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
1.25/5
Customer service:
2.19/5
Return/Replacement policy:
2.92/5

5/5

2022-11-27

Purchasing Experience with Jack

"I had an excellent buying experience with Jack who was incredibly helpful and patient. He walked me through the process, addressed my concerns, and worked with me to finalize my purchase. I have just submitted my order and I'm looking forward to receiving my items. "

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5/5

2022-11-26

Great service and selection

"I was internet surfing for the best rate for a sofa i wanted and came across this site. It not only had the best price, but also the service was great and made me feel like i could trust the site to deliver my nice sofa. I had some questions and called and my call was answered immediately (and this was late at night). Greg answered all of my questions about the sofa (was going to take a long time for it to arrive) and went over and beyond by suggesting some other companies that could make the same sofa. This was white glove service and i am very grateful for all the help Greg offered. He also understands the need for a quicker delivery and I trust that to the extent he is able, he will try to help in that regard. I did not have this kind of excellent service with other companies ( most just repeat what you’ve already read on the site). Thank you, Greg! "

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5/5

2022-11-25

Sean

"Sean was great during the entire ordering process! "

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5/5

2022-11-25

Great service and prices

"Greg consistently followed up with me and helped me select the right pieces for our living room. I am usually hesitant about purchasing online but this has been a pleasant professional experience."

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5/5

2022-11-25

Greg

"Greg was great working with"

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5/5

2022-11-22

Great Experience

"Great experience with Jane. She matched a big online seller's price. Easy and fast. 10/10 would use bedroomfurniturediscounts.com again."


4/5

2022-11-22

straight to the point with no hiccups

"Jack was great to talk to while making helping me place my order. I'm a 22 year Army Veteran, and although they do not provide a Military discount there prices are cheaper than o other companies I spoke with. There is a 4-6 week delivery time so the wife may not have her Christmas present in time for the holiday. Overall I called place order easily received an email within 5 minutes of hanging up. I am pleased this far. Now the waiting game starts...."

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5/5

2022-11-21

Great

"Good experience, thank you jack "

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5/5

2022-11-20

Jane

"I had a virtual chat with Jane. She went above and beyond helping me. She made what was causing me frustration a wonderful experience and helped me with my purchase. We need more people with a work ethic like Jane. This country would be much better off. She was a great! Then I couldn't find my invoice number and I had to chat with her again. Again, she went above and beyond with a positive attitude and helped me once again. You have a valuable employee in her."

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5/5

2022-11-18

Amazing customer service

"Sean was amazing at getting back to me and answering all my questions. He made my experience super easy. I will be contacting him for my next purchase :) "


5/5

2022-11-18

Amazing customer service

"Sean was extremely helpful and made the buying experience pleasant.

Thank you
Lisa
"

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5/5

2022-11-16

So far, only made a purchase. I have not received my furniture yet.

"So far, I've only made a purchase. The sales rep, Cindy, was very helpful and fast. I have not received my furniture yet. This is my first time using Emma Mason, so we'll see how it goes."

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5/5

2022-11-16

Great customer service

"Great customer service, Cindy was my online chat sales and she help me with quick response and all my questions was answered clearly. And make me feel comfortable checking out my carts. I will shop with them again. I hope my delivery will be as smooth as now. "

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5/5

2022-11-16

Great Customer Assistance

"Emma Mason’s representative Sean Solomon was very helpful in seeking out the availability of the item I was wanting. Prompt, helpful & informative responses!"

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5/5

2022-11-15

Great service

"Greg was fantastic with his expertise and answered all our questions patiently.
Provided prompt response whenever we reached out to him.
"

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