"Received order very quickly. Excellent quality.
Thanks
"
"My original order wad damaged in transit. I called Engineering supply ( answered by a real person) and told them my problem. A return request form was immediately
e-mailed to me . Form was simple and straight forward. In less than 24 hours I was notified that a replacement was on the way and return shipment label for damaged product was included. Prompt, Professional, Courteous service!"
"We received the item(s) we needed in a very timely manner and were very please with the service.
Thank you,"
"The drafting compass worked excellently. The shipping was relatively quick. Thanks!"
"Product as described. Ordering easy. Delivery quick."
"Shipping was fast, item arrived in perfect condit"
"Item's showed up in a timely matter and in undamaged condition. Now with time we'll see how all weather proof the boxes are in a poultry facility that gets washed cleaned and sanitized daily. "
"Still waiting after 48 hours"
"The items I ordered just came and I couldn’t be happier. I’ve inherited an old Mayline table with a Neolt drafting machine and have many plans to get back to the old school way of drawing and planning my projects.
Thanks! I’ll be back for more supplies!"
"Was in stock when ordered but notified it was out of stock days later. Still waiting on delivery. Not happy. No additional information from company."
"This is the first experience I've had, when a company communicates every aspect of the order placed. "
"Ordered one item. Order was placed correctly but received incorrectly. Ended up receiving twice the amount of the product I ordered. Everyone was very nice, very apologetic and helpful in rectifying the problem, but when only ordering one item, it should not have occurred."
"Great service, instructional video and quick shipping. "
"Fast delivery. Great product."
"Ordered a level which was listed at $0.00. Felt it was a fluke but it was a model level I had been looking for. Turns out the item wasn’t in stock even though I was able to complete a checkout. Customer service just cancels my order without warning. When I ask further only then was I told the item wasn’t in stock.
I learned in business to honor mistakes and keep my word. When I told customer service I didn’t like the abrupt cancellation without any attempt to contact me and that I felt they should honor the price since it was listed for sale in the first place I was given the excuse that ”we can’t.”.
Lousy customer service, errors on the website and nit all that great of a selection to begin with. Shop elsewhere folks!"