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Verified
5/5

2019-02-23

Excellent

"Received order very quickly. Excellent quality.
Thanks















"

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Verified
4/5

2019-02-22

Replacement of transit damage

"My original order wad damaged in transit. I called Engineering supply ( answered by a real person) and told them my problem. A return request form was immediately
e-mailed to me . Form was simple and straight forward. In less than 24 hours I was notified that a replacement was on the way and return shipment label for damaged product was included. Prompt, Professional, Courteous service!
"

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Verified
5/5

2019-02-21

Excellent

"We received the item(s) we needed in a very timely manner and were very please with the service.
Thank you,
"

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Verified
5/5

2019-02-18

Great Product...

"The drafting compass worked excellently. The shipping was relatively quick. Thanks!"

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Verified
5/5

2019-02-14

Great

"Product as described. Ordering easy. Delivery quick."

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Verified
5/5

2019-02-14

Great seller!

"Shipping was fast, item arrived in perfect condit"

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Verified
5/5

2019-02-14

All-weather Box

"Item's showed up in a timely matter and in undamaged condition. Now with time we'll see how all weather proof the boxes are in a poultry facility that gets washed cleaned and sanitized daily. "

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Verified
1/5

2019-02-12

still waiting for a response on a return

"Still waiting after 48 hours"


Verified
5/5

2019-02-05

All my items arrived as ordered and it’s great!

"The items I ordered just came and I couldn’t be happier. I’ve inherited an old Mayline table with a Neolt drafting machine and have many plans to get back to the old school way of drawing and planning my projects.

Thanks! I’ll be back for more supplies!
"

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Verified
2/5

2019-02-07

Bait and switch?

"Was in stock when ordered but notified it was out of stock days later. Still waiting on delivery. Not happy. No additional information from company."

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Verified
5/5

2019-01-28

Best Communication

"This is the first experience I've had, when a company communicates every aspect of the order placed. "

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Verified
4/5

2019-01-24

Nice people - botched order

"Ordered one item. Order was placed correctly but received incorrectly. Ended up receiving twice the amount of the product I ordered. Everyone was very nice, very apologetic and helpful in rectifying the problem, but when only ordering one item, it should not have occurred."


Verified
5/5

2019-01-20

Happy as a clam

"Great service, instructional video and quick shipping. "


Verified
5/5

2019-01-19

Orange Flags

"Fast delivery. Great product."

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Verified
1/5

2019-01-19

Pathetic Service

"Ordered a level which was listed at $0.00. Felt it was a fluke but it was a model level I had been looking for. Turns out the item wasn’t in stock even though I was able to complete a checkout. Customer service just cancels my order without warning. When I ask further only then was I told the item wasn’t in stock.

I learned in business to honor mistakes and keep my word. When I told customer service I didn’t like the abrupt cancellation without any attempt to contact me and that I felt they should honor the price since it was listed for sale in the first place I was given the excuse that ”we can’t.”.

Lousy customer service, errors on the website and nit all that great of a selection to begin with. Shop elsewhere folks!
"

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