"The English Tea Store always come through with the right products and prices."

"It's great to get some thing's from home pity we can't get bacon and pork pies "

"My item has been backordered so I never received it to write a fair comment"

"Our tea items arrived within 1 week. The fruitcake has been back-ordered."

"Very poor customer service, as well as shipping. Broken jars of jelly, one package of biscuits expired. Have yet to receive a reply after 5 days. Beware from buying from this company, they don't value their customers whatsoever. "

"On-time, good quality, at the right price."

"I placed a large order, which was promptly charged to my credit card. Half of the order was sent out after 5 days, thye remainder just came to day on 4 Feb 2015. Too long for all that I ordered and paid, then get delivery. I am usually pleased; this time was different."

"Very poor customer service. I order on 1.7. When I did not hear from company I contacted them a week later to be told items back ordered will ship tomorrow another week went by the same thing. Contacted again was offered a substitution fine . Another few days go by nothing. Contact again cancel. Two days later tea was shipped. This was an almost 4 week process. They never contacted me which would have helped difuse the situation. I was even told my order was canceled when I lost all faith in the company and checked it was canceled contacted again they told me it would be canceled surprise it was shipped. I order a lot of tea and when I finally received it is good but I can't go through that again "

"Was notified 2 weeks after the order that it was out of stock. :("

"Very satisfied ! Thank you ."

"As always, quick shipping and items received exactly as described."

"The order arrived quickly and the tea is fantastic. I definitely will order again."

"Ordering was quick and easy. The free shipping was an added bonus. "

"No problems. All as expected"

"love my tea and tea bags to make my own strength tea"