"The English Tea Store is such a lovely shopping experience, I don't shop often on the Internet, although this experience was so wonderfully cared for, the products are awesome, everything I like.,my order was processed quickly, I am very very pleased and I shall continue shopping with them and have passed on a hugh mark of excellence to all my family and friends, Thank you"
"I have shopped with you for afew years now and.have never been disappointed. Ilook forward tto many more great shopping experiences."
"Very satisfied with everything love the biscuits plan on ordering more"
"thank you for the first time visit. Your overall site is wonderful and I am very happy with my order."
"Good service. Excellent products!"
"shipping took a little while but the tea is worth it. the decaf english breakfast has an interesting flavor to it that i can't quite pinpoint, but I have liked it since day 1.
the decaf irish breakfast wasn't great though. the decaf irish breakfast looks like the tea they put in tea bags... it isn't really loose leaf tea and i didn't like the flavor"
"Delivered on the promise. It took little longer for shipping then expected (though it was free because of quantity order). Product was exactly what we were looking for. Thank you."
“Thank you for your recent order with us. The Economy shipping method selected has a 1-2 business day processing time with a 3-10 business day transit time. We also offer many forms of expedite shipping if a product is needed for a certain time. Please contact our customer service department at 877 734 2458 with any questions.”
"I order regularly from this store.
I appreciate the free shipping over $75.00
and when I have encountered problems with my order the problem has been resolved in a fast and efficient manner.
"
"As with every order, the service was excellent
Thank you."
"The Tea is wonderful. Very flavorful. I recently have decided to stop drinking coffee. The tea is so much better than coffee, and it tastes good with honey and milk! I love it."
"Super Great Fast delivery THUMBS UP for Th3 ENGLISH TEA STORE"
"Gave as gifts to family, loved tea boxes. Great Buy!!!!"
"Great transactions, good communications."
"Everything arrived quickly in perfect condition."
"Their personal name brand of tea is excellent!"
A rep from English Tea Store, online-m, has responded:
“Thank you for your recent order with us. We apologize that you were not satisfied with the product you received. We have issued a refund back to the original form of payment for this product. The Economy shipping method selected has a 1-2 business day processing time with 3-10 business days transit time. Please keep in mind we offer many forms of expedited shipping if an order is needed by a certain time.”