"Always quick and prompt service."
"Quick delivery (1 week after order), well packed, all goods as described."
"I enjoyed it very much and look forward to more business with them. I own a Coffee and Tea house.. I love the tea pots i got.."
"No worries this place rocks,now i can get my long lost favorites,
from when i lived in england."
"item appeared to me to be presented as a stainless steel travel cup--outside is stainless steel but inside is plastic. I would not have purchased it if I had known this. It does work well for brewing tea to take 'on the go'."
"easy peasy, nice and breezy"
"shippment arrived in a timely manner"
"The teas which i ordered have been delicious. The tea came in a timely manner after I ordered. I have been very satisfied with the service and the quality of the product."
"Found what looked for and other useful things. Delivery was fast and was quickly notified about an item not in stock.
"
"I was pleasantly surprised at how fast and effortless the transaction was. In will be ordering again!"
"Everything went very well, from my personal purchase to the gift, given! Great tea Great gift!"
"Items were received quickly. An item was out of stock and I received a phone call asking me if I still wanted the item when it came in."
"Great store. Prompt and courteous. "
"We ordered just one item. The order was processed quickly and we received it promptly"
"The Irish breakfast tea is excellent and exactly what I'd expectected. Every morning it's the perfect way to start the day. Kudos to ya"ll and I'll be a repeat customer every month!"
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We appreciate you making us aware of this. We are making the necessary changes to our website. We have refunded you for this product and issued a refund back to the original form of payment. Please feel free to contact our customer service department at 877 734 2458 with any questions.”