"Everything was as expected. Delivery was fast. Toffee is amazing!!!"
"Overall everything was fine, my only complaint was that whoever packed my order must have been in a hurry, didn't care - whatever the case may be - who knows, because some of my candy bars were all broken. They offered to make things right, but I declined. It wasn't the end of the world, just something I thought they needed to know. If they wanted repeat customers (which I am, this is the first time this has happened) it didn't make a good impression."
"The Teapot that came with my package had a broken top...I am really upset. I am leary of ordering again"
“Thank you for your recent order. We apologize that you received a damaged product. We do not see that you contacted us about this. We would like to offer you a reship or a refund to you for this item. Please contact our customer service department at 877-734-2458”
"Shipped the day after purchase. Quick and easy transaction and the product was exactly as described. Will definitely buy here again."
"We have had some mistakes with the orders but your customer service helpline is brilliant. They could not have been more helpful and quickly rectified the mistakes."
"I always buy my tea at your store and must compliment you
for the accurate and efficient way you handle this, aswell as the great choice of tea you offer.
Wishing you succesful continuation.
Antoinette,
AKA. www.toniabern-campbell.com
"
"Candy is always fresh and delivery is speedy a good buying experience overall"
"i was very happy with the product and fast service, i was able to follow the package, and it actually was received a day earlier than delivery date, which was great!"
"excellent turn-time and tracking. Very pleased with the ease and efficiency.
thank you!"
"My order arrived sooner than the website projected, which was great since I expected it to take 2 weeks! The product was well packed and I have no complaints."
"Some of the packages were crushed and I was sent one item of the wrong flavor of what I ordered"
"easy, efficient,pleasant experience. "
“Thank you for your recent order. I do apologize that you received some of the item damaged. Per our phone conversation today we have posted a credit for the damaged items. If you would have any questions please call 877-734-2458”
"I love the English Tea Store and will use it again. I can always get the lovely English tea and special cookies and cakes. There service is GREAT!!!
Stella Roberts "
"The woman who helped me could not have been nicer!"
"nice product with fast shipping "
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We apologize for the broken items. We would like to speak with you regarding your order. Please contact our customer service department at 877 734 2458.”