"This was the first time we ordered Christmas crackers and they were a big hit! We were familiar with the English Tea Store and like it."
"I ordered different teas of the world as a gift for a friend. The package arrived at her home in just a few days. She was so happy with everything.
I will order again from this web site."
"High quality products and fast order processing. We love their creamy Earl Grey tea."
"One item that I ordered was out of stock for the season. I received an email and phone call letting me know and everything else arrived quickly and nicely packed. English Tea Store sells good products and I'll probably order from them again."
"Quick, accurate service and fast delivery."
"I found some new teas that I had never tried. The Garden Party tea is excellent and I will be buying the larger size the next time. Also, very prompt service. "
"Always nice to have a taste of home here in the US! Came on time and nicely packed."
"Thank you, tea box was a gift to my mom in California..I live in Denmark, so it was extremely important that quality and delivery was perfect! Thank you again.
Regards ( med venlig hilsen..in Danish)
Janice Kirkegaard-Jensen
Brejning, Denmark"
"Earl Grey decaffienated tea is difficult to find. I have now ordered twice from English Tea Store and received what I ordered promptly as promised. What more cane one ask? I will be back."
"they are awesome. i got the package before they could even send me an email that they are shipping it out.. :)"
"The black tea is very very good, I like. "
"Great quality, great customer service. Should have bought more!"
"only part of the shipment arrived. I am still waiting for the tea pot, was told it would be late, would probably be shipped on the 14 of Dec. It is the 24th and I need it by 2:30 pm."
"Good tea, good price, quick delivery."
"Excellent products and service."
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We have contacted you by phone and email to advise the product you ordered is on an extended back order from the supplier. We apologize for the delay. We offered you the options of substituting the item, waiting for the backorder to fill or canceling the order. You requested to wait for the backorder to fill and ship the item when it is back in stock. Please contact our customer service department with any questions at 877 734 2458”