"This was a present for a Secret Santa swap. I saw a picture of what was sent and it was exactly what I had expected, plus there was nothing in the box that identified me. I'm very happy with the experience!"
"My order came quickly, and everything was delicious! The descriptions are very good, making it easier to decide. This is about my third time ordering from the English Tea store, and I highly recommend them. Wonderful products with fast delivery,perfect!"
"Shipment was prompt and we love the tea."
"Quick service and delivery and wonderful teas"
"They were great in every way. Prices were better than competitors. Delivery was rapid. Site easy to navigate."
"great selection, very satisfied"
"The packing was shocking. Biscuits were broken and some of the boxes had broken open with food in them. Also, there was broken chocolate in the packing box itself. I have had 3 boxes from them recently and they were all very badly packaged. - Updated - They were very concerned and offered me a refund and were super apologetic. Their customer service is second to none. I will be ordering from them again, I just hope they sort out their packing staff!!"
"I love trying all the different teas. The video that accompanies is quite helpful. The teas are always great quality and are delivered in a timely fashion. I also like the promotions for "free delivery" from time to time.
This IS my tea store! Andy J Anderson"
"Always great and fast! I order every year from them and have never had a complaint.
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"Englishteastore has great products and great prices. Always satisfied"
"Received order in a timely manner and appeared to have everything in the box."
"Was very satisfied with my order that arrived, a little disappointed that one of my items was cancelled. Sure that that was because they were out of stock and rather than hold the entire order they cancelled what they couldn't supply. Love all the tea and the service is great! Will be using again soon."
"This was my first experience ordering from The English Tea Store, and it was a great experience! Their site was easy to negotiate. Their descriptions of the teas and items they offered, were detailed. They had great, clear photos of all of their items, as well. They offer a great variety of teas, as well as tea items/accessories. My order arrived quickly, and securely packaged. My teas were fresh and flavorful, and I couldn't be happier with my selection, or my ordering experience! I will absolutely be dealing with The English Tea Store in the future, as well as recommending it to my friends!"
"They had everything I wanted, love that I was able to get it for Christmas, and the free shipping was a plus, "
"Fast, easy, products are quality and are things I can't get elsewhere."
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We have refunded you in full for your order, we apologize for the damaged products. We would like to speak with you regarding your order, please contact us at 877 734 2458.”