"Thank you so much for the great goodies! I look forward to when the Curly Wurly is back in stock. Please let me know. Thank you! "
"Fantastic as usual. Never any problems with my orders or product. Love this place!!"
"Great service - great products."
"
I HAVE BEEN DELIGHTED WITH MY PURCHASES AND DELIVERY FROM ENGLISH
TEA STORE. IT IS SO LOVELY TO HAVE PART OF 'HOME' AT THIS TIME OF YEAR."
"I was very pleased with the promptness of the service with this company. I placed my order and had it within 2 days. I was also pleased with the quality of the teas that I ordered. They were very fullbodied and high quality.
Thank you Englis Tea Store for the quality and price that I can not get in an every day grocery store.
"
"Second year I have ordered this gift for a tea-loving friend! Still a major hit (she looks forward to it)."
"I was very pleased with my purchase."
"Experience was great. Never received first order (Fed Ex to USPS). English Tea store duplicated new order and sent asap and even called to apologize about content of second order and that they had to improvise.
I was more than pleased and will purchase again. Can't wait to taste the tea, especially the hearty Russian one!
S T"
"Everything I ordered was delicious especially the two Christmas cakes which were very similar to what my mother and grandmother made in England. I was so happy they tasted just like I remembered from my childhood!! The ambrosia custard was great, too! "
"I love shopping at the English Tea Store. They have quality products and great prices. Also, their website is easy to use & shipping time is fantastic. It feels like Christmas every time I receive a package from them. Wonderful shopping experience! Thank you English Tea Store."
"received my food order quicky and it was accurate however I ordered a tea chest that was not with the food order. I waited a few days to see if it had been shipped separately. I called customer service it had not been sent, they were very pleasant. I was assurred that they would be shipping the chest. As of this writing I have not received it yet but hope it will arrive soon. I have ordered Christmas puddings from here and was notified of the shipment. If my chest arrives I will give them a 5 star and will probably order from them again.
12/9 chest arrived the other day well packaged no bumps or bruises as well as my order for another Christmas pudding. Thank you English Tea Store."
"I had this tea in a casino at a buffet and just loved it so I noted the name and went on line. It is very refreshing and delightful. I use the bag three times and get a good cup of tea each time."
" It has not delivered yet, I dont understand why it has taken so long. It was almost been 1 month ago,they have already collected my money. Sylvia"
“Thank you for your recent order with us. The item you ordered was out of stock from the supplier. You agreed to wait for the item to come back in stock. Your order was shipped out to you the same day it came back in stock and is due to be delivered on Dec. 6th. Please contact our customer service department if we can provide any further assistance with your order.”
"Delighted with products and customer service! Everything arrived well packed and in perfect condition!"
"always have a great experience when purchasing products"
A rep from English Tea Store, , has responded:
“Thank you for your recent order. We apologize that the tea chest you ordered was missing from your shipment. We have reshipped this item out to you and expected delivery is for 12/6. We have tried to contact you by phone but did not have any luck. We have sent the tracking information to your email. We would like to speak with you regarding your order. Please feel free to contact our customer service department at 877 734 2458.”