"Excellent service. They even called when all items were not available to inform me. The English Tea Store is one of the few online stores to offer free shipping with orders over $75."
"package has yet to arrive...."
"Very nice, helpful person on the phone."
"Quality product, very reasonably priced, Delivery was a bit slow but overall I am very satisfied "
"I have been ordering from The English Tea Store for a while now and have always been more than satisfied with my purchases. Thank you for all you do! I love being able to have access to these products, and your service is excellent!"
"I have ordered from the English Tea Store over a few years' time and find their quality and service dependable and the product delivered is always above and beyond what I had expected. Thank you!"
"ordered twice so far, excellent service and products"
"I ordered jam, clotted cream and a few other things. My package come promptly, and everything was delicious. I will definitely order again and highly recommend this store."
"We found the English Tea Store very easy to work with. Our order was "split" from the main order. We were advised promptly of this and that part of the order was delivered as promised. In all probability, we will place future orders with them."
"An item was missing from my box. I called and spoke with customer service. They immediately sent out the missing item with any hassel. I am very pleased with the items I ordered and the service I received."
"Fantastic! Everything was smoothly done!"
"customer of the store for more then 4 years. Honest service. True quality. Favorite taste.
Thank You"
"Great, I apprecaited the customer service help I got and I am tellng everyone I know who loves English food about the store.
Thank you for asking"
"Excellent! I received my shipment on time."
"It was very easy placing it, and my order arrived promptly. I'm extremely satified."
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. The item you ordered was on a backorder which you were contacted about shortly after order placement. You agreed to wait the 1 week. Per your request we canceled the out of stock item from your order. Your order will ship within 24 hours from our warehouse for delivery before Christmas. Please contact our customer service department with any questions at 877 734 2458”