"I called before I ordered because I had a question about your decaf tea. The woman I spoke to was very knowledgeable and courteous and gave me good information. I love your PG Tips and will definitely order again. I normally drink coffee but when a friend sent me this tea it was too good to not have on hand for those times when coffee seems too "heavy" a choice."

"I love the English tea store. I have ordered from them many times and have always had a great tea at an affordable price with quick shipment. My favorite tea is the margarets estate darjeeling tea- its amazing!!!"

"I was pleased and happy with my recent order, they were very prompt with the delivery, and were quick to let me know that there was an item that was on back order. A substitute item was available and they let me know so they there was no lost time in shipping, as my order was time sensitive. The substitute worked very well. Thanks again English Tea Store."

"good quality-speedy delivery-nice groopings of the selections"

"Excellent. I received my order promptly, and the tea I ordered was a real treat. Also, I really appreciated the tea bags; I will order them from you in the future."

"very helpful and really took their time with me as a elderly person some times I am a bit slow the lady was so kind to me,I am looking forward to order with you again, thank- you so much . "

"I have not yet received my order, so I guess the answer to the question "Did the English Tea Store deliver" would be "no, not at all." Does the issue of this survey mean that I *should* have gotten my order yet? Will my order ever arrive? If not, will I be refunded to try and make this same purchase elsewhere? These are the questions that are on my mind."

"Service was great - no problems whatever - would order again. Have been enjoying my tea. "

"I was surprised to receive 16 oz of the tea I ordered, when I recall specifically that I did not order this amount. I distinctly remember ordering two, 4 oz. packets. However, I did not look at the order confirmation when I rec'd it so it's my fault I didn't catch it. It is good tea, though!"

"Very good received all merchendide very promptly. I have used the store before,"

"It was wonderful...my supplies arrived very fast and intact....I would order from them again!"

"it was very easy to order from and came quickly and was in good condition. I will for sure order from them again!!!"

"The English Tea Store is our source for Yorkshire English Tea. Although we can find a variation of the tea locally, the English Tea Store's pricing is very competitive. They have the best prices online! The shipping is fast and straight forward. This is our second time ordering from them and every time, the entire transaction was extremely smooth. "

"Very good service. Goods arrived quickly and in good shape"

"Great tea, delivered quickly. A very satisfactory shopping experience."