ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-29

"This is the second time I ordered from Entirely Pets. I was entirely pleased with the fast delivery, quality and prices!"


Verified
4/5

2013-01-29

"The pump for my salmon oil was broke they said they would send a new pump but I have not heard anything from them. Now I have to try and measure oil from a 33 oz bottle and not make a mess. Not very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-29

"Order shipped very promptly. Good prices. Great service. I would recommend Entirely pets to all my pet owning friends and family."


Verified
5/5

2013-01-29

"This is a great website, with a very large selection of products. Ordering is easy and the delivery was faster than expected. I am a very happy customer.
"


Verified
5/5

2013-01-29

"My order came in when it was scheduled and the item was exactly what I thought it would be."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-29

"Quality products received super fast, like always!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-29

"I needed tick and flee protection for my 2 dogs. Upon looking I found you had them on sale with not shipping costs. I ordered and they arrived within the time indicated. They were exactly what I needed. I will order again when items are needed."


Verified
5/5

2013-01-29

"quick service will order againtoday"


Verified
5/5

2013-01-29

"I love ordering from Entirely Pets. I have 6 cats and a dog. their prices are great and it's easy to order. Since I order soo much stuff I never have to pay for shipping. I don't request my order to be shipped quickly, however, I receive it within a day or 2. They were so fast this last time that when I realized I hadn't ordered something a few hours later I went back to see if I could add something to the order, but they had already packaged and sent out the order. I received the package the next day. Great service."


Verified
5/5

2013-01-29

"Order came quickly. They have very good products."


Verified
5/5

2013-01-29

"Reliable QUICK delivery & great sales; also wide product range and EXCELLENT customer service."


Verified
4/5

2013-01-29

"The discount offer was misleading.

Entirely Pets' ad to me indicated a higher discount percentage for an advertised product but the way the ad was laid out if appeared as though it was for any products from Entirely Pets.

It made for a little disappointing final purchase when my discount was discounted at checkout.
"


Verified
5/5

2013-01-29

"Paying through Paypal would have been a nice option."


Verified
3/5

2013-01-29

"Il faudrait que je recoive la livraison AVANT de donner des commentaires sur le service... C'est un peu trop tot pour cela car la livraison est plus longue que cela. Vous devriez envoyer un MAIL qui nous permettrait de CONFIRMER la réception de la marchandise et lorsque vous aurez notre réponse, il serait temps de retourner un message de sondage qui à ce moment-la serait tout à fait approprié pour la circonstance."


Verified
4/5

2013-01-29

"I was afraid this would happen eventually as the packaging has always been insufficient. It was a matter of time before something got very damaged, as it did this time.

In past orders the Vetri-Science Vetri-Lysine Plus - Soft Chews have suffered some breakage and crumbling beyond normal due to poor packaging.

There are never enough "air pillow" cushions to protect the products. It's as simple as that.

There is always just one perfunctory double pillow cushion tossed in the box to be able to say that one was in there. And the condition of that one cushion? It's always arrived here completely flat. So it was useless. It provided no protection whatsoever to the products in the box.

So, the contents of the box are just loose in there getting bashed around during shipping. That's not good.

In this shipment, the Nu-Cat Liquid by Vetri-Science (50 teaspoons), was ruined. The cap got completely busted in transit.

When I opened the box I saw the liquid everywhere. I had to clean off the surviving products. I removed the Nu-Cat Liquid because I could see it was he culprit. It was covered in its liquid. It was all under the cap's seal. And, when I touched the cap? It fell off into my hand.

So, the Nu-Cat is ruined. And the rest of the order is a mess. The box it was shipped in is soaked inside. I took pictures.

The hand stamp on the invoice is, #12.

I'm disappointed this time.

$171.03 is a lot to spend on a messed up order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A