"He waits for these duck treats every night, I put two or three in my pocket, he knows they're there and waits at the top of the steps for me to give them to him, he loves em"
"Great prices and really quick delivery! "
"EDIT: Customer Service called -- is refunding shipping cost, which certainly makes it sting less. Meds arrived Saturday, not really cold, but cool, so I'm hoping that's close enough. (they did offer to replace, but I already opened it).
I do appreciate them trying to make it right, but I'd really rather get my stuff speedy quick - $30 should be more than enough to make that happen. Updating from 1 to 3 stars.
This is the second chance I was giving this vendor. I had ordered medication for my dog, which requires refrigeration, from them on Amazon first time around. Item was shipped slow boat with no ice packs or cooling.
They accepted the return and mentioned ordering from them directly and paying extra for the "vaccine" shipping (fast, cold).
OK .. I'll give that a try.
I paid $30 !!!! for the quick&cold shipping. Never mind that I ordered it LAST Friday. Item shipped Monday. It is Friday as I type this and I still do not have it. I will edit this review if by some miracle it arrives and is still cold, but the fact remains, $30 shipping charge still takes over a week to arrive.
I'm sure they're fine for other stuff, but if it needs to be fast and/or cold, not so much."
"Shipment arrived on time."
"I received an email showing items on sale. One of them was the 10" TuggoBall. Advertised at an amazing 71% off!!! My Shephard loves this toy. The condition of the one he has now shows that! When I added it to my cart the price was no longer $10 but $24.99. I called the number listed. A very nice man named Gary corrected the problem and sent a confirmation email. I had ordered 3 different items. Not 1 minute later another email showed the $10 Ball was now back ordered. It seems suspicious because your site now shows the ball available for $24.99. I don't believe this item is out of stock. I believe you will keep telling me it's backordered until I give up. I'd appreciate someone looking into this. Thank you! Terry"
"Excellent quality of products! Fast service & delivery! Thank you Entirely Pets!"
"I always buy Cranberry chews from entirely pets and I've always been satisfied. I ordered two packages because of a Black Friday free shipping promo. Item was received in a timely manner, however one of the containers had a lid pop off during shipping. All the cranberry chews had spilled into the shipping package and they were dried out and hard. After checking more closely I realized the carton didn't have the usual protective plastic cover that is normally peeled off once the lid is removed. Shipping costs have increased to the point it would not be cost efficient to return the item for a refund or exchange. As I stated earlier I ordered two and there was no problem with the other one. "
"Arrived on time and for a excellent price. Will go back when I need more pet supplies"
"Got the dog treats at a terrific charge. fast service and exactly what i wanted. Will shop again with this company!"
"Great prices, especially for volume. Speedy delivery. User friendly website"
"Easy to order, quick checkout, and quick delivery."
"I appreciate the fast service and good prices on what I needed."
"Entirely Pets is usually very awesome! Since I haven't received my order yet I gave them only 2 stars this time. One item I ordered was back ordered so I guess that is why I haven't gotten the rest of the items."
"I was charged $8 tax for an item that was $14.99. I can't get ahold of anyone via phone, email or live chat. "
"Time and time again they screw up my shipping, even with special instructions?????????????????? Their phone rep once told me the guys in the warehouse don't really read those SPECIAL INSTRUCTIONS???????????????????? Very poor business practice............. PITIFUL."