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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-04

"Fast shipping,reasonable prices. Very happy customer!!"


Verified
1/5

2014-04-04

"I placed an order online for 3 items, only to get an email later telling me that one of the items has been on backorder since last summer (it's April now). Since I placed the order primarily for that item, I was disappointed that the Entirely Pets website didn't show the item as being unavailable (especially since it appears to have been unavailable for many months). Seems like they would have had time to update that products' status since then."


Verified
5/5

2014-04-04

"Great customer service. Forgot to add item to my order so called but order had already been sent to warehouse to be filled. Agent placed new order for me and did not charge me extra for shipping. Have been ordering from Entirely Pets for years-best prices, wonderful selection, and great customer service!"


Verified
5/5

2014-04-03

"Fast delivery, good sale prices, I'm definitely a repeat customer. I do wish however that you had pot bellied pit and tortoise food."


Verified
1/5

2014-04-03

"Unresponsive customer service. I would not recommend company"


Verified
2/5

2014-04-03

"I placed an order with Entirely Pets. I wanted to buy bully barbells because they were on clearance for $1.50 (74% off). I went to buy 10 of them but when I added them to the cart they came in at $3.99 with no additional discount. I called customer service - the first rep who got me kept me ON HOLD for 25 MINUTES before I hung up. I called back. The next rep told me that if I went ahead and purchased them the invoice would be corrected. I changed my order to only one because I didn't really trust the customer service rep AND I added a note to my order saying the bully barbell was priced incorrectly. Thank goodness I reduced my order because I was indeed charged $3.99 for the thin little bully barbell. MAKE SURE YOUR ORDER TOTALS CORRECTLY AND YOU GET THE DISCOUNTS COMING TO YOU - IF IT DOESN'T DON'T PLACE THE ORDER!!! And DON'T believe what the customer service reps tell you!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
4/5

2014-04-03

"We only hate that back orders hold up the entire order"


Verified
5/5

2014-04-03

"Very smooth process! The product I ordered was hard to find. This company had a great selection of many products. Will definately use them again."


Verified
5/5

2014-04-03

"I have ordered a few times from Entirely Pets and am very happy. The site is easy to navigate, and my order comes fast. Their prices have been lower than other sites which I checked. So I will stay with them."


Verified
5/5

2014-04-03

"i like the web site,easy to use.
micheal b
"


Verified
5/5

2014-04-02

"Entirely Pets is a great company to work with. I do a K9 Military Drive for our 4 legged heroes stationed around the world 2x a year. They have always worked with me on my order. They let me know right away what items are not available at the time so I can adjust my order. Nice to have such great service especially when it is for a great cause : -) Thank you, Deni and KD Dog"


Verified
1/5

2014-04-02

"I still have not received my product. If it is not here within the next week, I expect a full refund."


Verified
5/5

2014-04-02

"excellent service. well packaged; product received in record time."


Verified
5/5

2014-04-02

"Superfast delivery and great prices! That is hard to beat."


Verified
5/5

2014-04-02

"This seller is awesome! Always quick turnaround, and website is easy to navigate - I'm a client for life!"