"Thought I was buying cartridges for HP DJ 2440 ( at least that's what it said on the order and the invoice). I received cartridges for the HP DJ 3920/30/40 and guess what? They don't work. Don't waste your money or time with EnviroInks (Half Off Ink LLC)"

"Outstanding customer service! I had a problem with a toner cartridge I bought from them and it turned out it was my drum, not the cartridge, that needed replacing! I was getting blotches of ink on my copies. The manager/tech walked me through a simple procedure to clean my drum (which does need replacing anyway) and it worked perfectly!

Mike offered to give me a new cartridge and saved me 15% on a new drum as well which I ordered. He spent 15 minutes with me on the phone going over everything about my brother unit. Fabulous service! I will always use EnviroInk!"

"No response from them to several emails re a defective cartridge I returned as per their instructions a month ago. They promised to ship a replacement immediately and I had 2 months to return the dud and not be charged for the replacement. To date no replacement has arrived. Can't wait to see if I'm going to be charged for said replacement should it ever arrive. Also, I included the receipt for the return postage as instructed so that I would be credited. No such credit has appeared either."

"I bought 2 inks there. I paid extra for fast shipping. On the website, they said they had the inks in stock. But it took one week and 2 emails from my end for the inks to finally leave the warehouse. I sent an email this morning (Tuesday) saying I'd like to cancel my order (what's the point of paying extra to receive it fast if after a week it was still there?). They conveniently said they had shipped it Monday, so there was no way to cancel -unless I'd go to the post office, get it sent back to the sender, fill the cancel form and wait 7-10 days to be refunded (no mail refund, of course).
I didn't receive the inks yet. But when I do, if

- I just got my inks! They are both filled with less than one quarter of ink! RIP OFF! website. Stay away! "