"Customer support was excellent. I ordered an Eonon head unit for my E90 BMW, but unfortunately Royal Mail lost my parcel!
I contacted Eonon and explained the situation and received a quick reply from Evelyn who immediately sent me another head unit, which arrived within a few days.

After installing it, the head unit works great and being able to use CarPlay is a huge upgrade for my 2007 BMW.

It was also simple to set up. There are quite a lot of wires which is a little daunting at first, but it's actually quite intuitive to install, and I got it working first try even having never done anything like this before.

Love the product and great service as well!"

"Jessica was very helpful with my problems and made it easy to figure out. Great customer service!!"

"I was looking for a head unit and came across a tiktok of someone installing this & it was so easy plug and play with my oem stereo. The installation intrigued me and when I saw it had CarPlay and YouTube I was sold it was a great price and arrived in a week or so I’d definitely recommend this to many people!"

"Honestly a great experience with this company. The head unit installed incredibly easily, works great, and the communication I had with their reps was quick, helpful and professional. "

"the customer service i got was amazing they were really helpful on helping me on my package. i got hit with a 46$ dollar fees for customs and i reached out and to eonon they told me it was something the customs do usally i would have to pay for full but they offered to pay 50% of it and i was really happy that they did that for anyone getting there products i say best company and customer service out there."

"The team @Eonon.
Great communication, Support & customer service is fantastic, very helpful, I can't fault my experience with Eonon, very professional, I highly recommend Eonon products & services. Happy customer "

"It's a great product, I've been using iz for a couple of months now and I've had no issues. The installment is easy and everything works perfect.
Shipping is super fast and the customer support is responsive and very kind."

"I believe EONON products are the best in the market. I wish there was more plug an play options for vehicles but nonetheless they are still the best performing in the market for a reasonable price. I bought the 6gb 10.1" stereo and I love it although it was a huge pain to install because it was universal. Customer support helped tremendously even if we were in 2 completely time zones, communication was very slow but I always got a response. It took me about a month of buying/returning different harnesses and testing but at the end I was able to get radio working properly with my car and customer support was a big help on that."

"I spoke with Evelyn about a request I had and she went extra and took care of me. Great customer service, highly recommend. Will be using more Eonon products in the future."

"มีภาพวีดีโอประกอบการติดตั้งก็ทำให้ผู้ซื้อใช้งานได้ง่าย"

"I highly recommend Eonon, from ordering to delivery everything is easy. The pre and aftersales support is by far the best I've experienced in the aftermarket automotive industry.
The products are boxed beautifully. The quality is excellent. Designed to fit your vehicle without any modifications. Price is highly competitive. 2nd purchase from Eonon couldn't be happier."

"I bought this so that I would have android auto in my car for the fraction of the cost of a more known brand. It was so easy to fit as it was made specific to my vehicle and has been the best upgrade I have made to my car. "

"had some issues with the headunit so we contacted customer support. Jessica was wonderful working us through problem solving and organising a new unit to be sent out :) "

"Brought the Vwa12 and it struggled to connect. After connecting customer service by email they were helpful and they resolved the issue. "

"Fit and finish is phenomenal. Customer service has been super responsive and response times have been as quick as possible. Install took less time than it took to take the old factory radio out and everything was plug and play from there. A detailed installation manual or video from the manufacturer would have been super helpful but overall, there is enough content out there on this unit (or similar) to get it in properly. The factory instruction manual is helpful and you can access it online. The unit itself is responsive, snappy, and fast in it's factory UI but wireless carplay seems to slightly lag behind when warming up. Once carplay connects and I start driving, it seems to be okay. Overall, I would buy this item again and again and again. "