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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.29/5
Customer service:
4.29/5
Return/Replacement policy:
4.38/5

5/5

2022-12-24

Customer service done right!

"Wow what can I say but wow first off delivery was super fast the products showed up before the date listed! Installation was super easy and as described! Now let’s talk about the screen! Talk about something so small can transform My car into a work of beauty! But that’s the the best part for me it was the customer service! Now I wish all companies could follow the lead of this amazing company when it comes to Quality of service. They helped me with my minor issue from start to finish and kept checking up on me as if they were in my car with me! Thank you so much I will be buying again and again in the future!"

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5/5

2022-12-23

Screen issue resolved.

"I recently installed my unit and noticed my touchscreen unresponsive upon first boot up. Joey from customer support responded to my message within 24hrs with detailed, easy to understand instructions and it worked straightaway. A big relief and very pleased to know that I have purchased this product with a great support team incase I ever have a question or issue. Thank you Eonon. "

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5/5

2022-12-15

Amazing support.

"Has issues with the screen wiring harness as it’s is kinda fragile and they answered me back and are sending me a new one for free. Customer support is amazing. "

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5/5

2022-12-15

Great product, very helpful

"I order a bmw 330i head unit, it works great and has all the features you need and highly recommend this. I also had some issues after install and they where very helpful and kind to guide me through and resolve the issues "

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5/5

2022-12-13

Great Customer Service!

"Eonon have always helped and been fantastic with their customer service!"

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5/5

2022-12-14

AMAZING CUSTOMER SERVICE

"My first unit came with a big crack down the middle of the screen. I emailed the customer service team and they prompted responded to my concerns and after they verified my unit was defective they shipped me a new one free of charge.

The unit itself is responsive and is definitely an big upgrade from the stock head unit.
The sound from the unit is improved from stock, also allowing great tuning with different frequencies.
The display has a sufficient resolution, although not the best for it's size, but it is bright enough for use on sunny days with my sun roof open, and dark enough that it doesn't disturb me during night driving.

For what you pay for, the quality of the unit is matched by next to nothing on the market. Especially with wireless android auto and Apple Carplay. Additionally, the unit looks like it belongs in the car, unlike the standard din models sold by Pioneer and Sony.
"

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5/5

2022-12-13

Repeat customer, Great units!

"I recently bought a 10.1 Android unit and i am very happy with it. Infact now i just ordered 2 more so my cars all run the same units. My old stereos by Eonon were 8 years old. I only upgraded as the bigger screen and processor means its fast and easy to see. The old ones were 7" but still work perfect after that time. Thankyou Eonon and also to mention the customer service is amazing, fast to answer any query!"

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5/5

2022-08-05

Very Great Customer Service

"Eonon customer service was very responsive and helped immediately!"

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5/5

2022-12-12

lost package, expeditiously and amazingly fixed

"my package got lost in the mail, it was quickly rectified and I couldn't be happier with the product I received "

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5/5

2022-12-11

Lost package, Quickly Rectified! Great Customer Support!

"My package was unfortunately lost in transit. Evelyn from eonon was immensely helpful and arranged a replacement to be sent. "

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5/5

2022-12-08

Q65 Pro

"I purchased the Q65Pro Eonon unit for my 2009 BMW328i and have been very happy with it. The unit arrived promptly and the install was a breeze considering everything came prewired and all I had to do was remove the stock radio and plugin the Eonon unit to the factory harness. I have been using it regularly to try different functions and so far everything is working flawless and I love the wireless Apple Carplay feature the best. The 9-inch screen has transformed the interior look of this old car and am glad that I went with this upgrade. The communication with Eonon before and after purchase of this unit has been great as I received an e-mail response within 24 hrs of contacting. I highly recommend this android unit if you are looking for an upgrade your old stereo to something modern and functional. "

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5/5

2022-12-05

Eonon R63 for 2013 Mazda 3 (Hatchback)

"I decided to go with the R63 (android auto/apple carplay wireless) which came with an ODB and Rear View Camera sensor in a promotion deal. Setting up the unit was almost too easy as it everything is labelled correctly and it's plug and play. It takes less than 30 minutes to remove old infotainment and install the R63 unit.
The shipping and customer service have been very responsive, will definitely keep them in mind for other items to upgrade my vehicle!
"

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5/5

2022-11-30

Awesome Customer Service

"I ordered a Q24PRO from Eonon and had concerns about compatibility with my car. I emailed support and talked with Evelyn about my issues. She was very prompt and quick to respond and provided me the information I needed to ensure my install would work. I definitely recommend Eonon for the quality of their products and super customer service."

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5/5

2022-11-30

Great customer service

"I got the q51pro, install was easy, literally plug and play... there was a slight issue with the device but eonon customer service provided simple trouble shooting and offered to replace the device immediately.
Will recommend to others
"

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5/5

2022-11-29

Amazing!!

"Store Name: Eonon

I ordered head unit and within an hour found a better bundle deal elsewhere.
I contacted customer service to cancel the order before it was shipped and they asked me why I wanted to cancel the order. I explained and without hesitation I was offered the additional item at no extra cost!
Thank you Evelyn! Great customer service!
"

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