"TL;DR: Nothing to show for €170.
Bought a radio for my Mazda 6 and received it fairly fast. It was never perfect and from the get go had a fair bunch of issues. These were all taken up with Eonon who replied but never got them sorted. I managed to work around them for the most part. Around 8 months past and the screen dies. That's when bad turned to worse.
I contacted Eonon and got the unit replaced, so far so good. Only, the new unit never worked. Half the screen didn't respond to touch input. I again contact Eonon and it's agreed that I get a refund. All in all it could sound like a fair progression, but it has been very frustrating.
1) The support.
Although friendly enough, the personnell you meet in support seems to often be different people and I found myself very often being asked to wait for a reply that never came unless I pressed for it. Often taking days.
2) The economy.
My original purchase was for €373. But as I said, the radio broke. I was then offered a replacement upgrade, provided that I pay ANOTHER €106 for shipping and model upgrade. Which I did. I then receive the new radio (GA8198), only to find it does not work.
So now I'm out €479, and still have no working radio.
At this point Eonon offers a refund of €308. Pretty darn far from the €479 this has cost me (€170, actually).
All in all I've had an unpleasent, frustrating, and extremely costly time of using Eonon headunits.
Cannot recommend.
Notes:
I accepted the refund because frankly, I was spent. I'd had enough of having a car with a radio hanging out waiting for a fix that never happened and constantly having to drag answers out of the support.
I was offered a new firmware for the GA8198, but the instructions provided as to how to apply the firmware didn't work. Not to mention that Eonon claimed multiple times it was the correct procedure they had sent me, despite it being multiple different ways.
Edit 17.10.2017:
Bad just turned to worse. After posting this review I have been contacted by Eonon, first about the review and what they could do to improve, which was fine. But afterwards, I was contacted by some third party at Eonon that persisted asking for details, instead of contacting their own personnel. To not improve matters at all, I was asked to remove the review for a refund of €13. Really? 13? Of €170 I'm missing, you offer me €13? Yeah, no. Another star subtracted."
"I have just received my new GA8180 Headunit and I am very pleased with product. Also customer services was great and help me through every step needed to receive a great product. Very happy with Eonon. Thank you
"
"Ordered the GA6153W head unit for my MK6 VW Jetta. Direct plug and play. Works perfectly. Got an amazing deal during Columbus day sale! Super fast shipping! Received item in 7 days from Hong Kong to New Jersey, USA. Amazing seller, superb quality product, super fast shipping, great communication: what else do you want from a vendor? I highly recommend Eonon!"
"Ill explain everything from the start,first off i ordered the product from amazon,but i used their site to browse the products and choose whats best for me, the site is really user friendly.
after i received it i was having trouble installing it ,so i contacted them on Facebook and they almost instantly replied helping me install it, they kept talking to me 5 hours straight just to help me install it.
this was a couple of months ago, 3 days ago i misused it somehow by wanting to update it which bricked the device, contacted them on Facebook and got a reply (from a guy called Joey) also instantly , they kept on replying to my questions and giving me options until it was finally fixed!
i am a terrible at these devices, yet they helped me fix the device and reinstall software even though i am a totaly new to such devices.
Thank you so much eonon, for your amazing device, your amazing support and very friendly support "
"I just bought Eonon GA7153S Volkswagen Android 6.0 Marshmallow Car GPS Navigation, I installed it and i was amazed by the product quality, I just love it. The sound is amazing, the Android OS is veryresponsive, with no lag at all, and my 3G dongle works perfectly.
I was looking for the best replacement for my Volkswagen Jetta stereo car and I surely found it now!
"
"I am very impressed with the GA7150A. The fit is perfect for my 2004 BMW E46. I would definitely recommend this to anybody looking for an alternative car sound system to replace the existing E46 sound system. It has all the features you need plus options for expansion. Customer service was vey helpful and friendly. Would buy one again."
"Hi,
Bought this product: GA6161F
UK - Romania ~1 week via DHL. Works perfect to my Ford Focus 2009.
Thumbs up!"
"This head unit fit my 2009 Chevy silverado perfect. I am 100% satisfied with performance, looks and sound .This is money well spent. I up graded from the 4.4 kit kat to the 6.0 marsh mellow head unit. They have improved this unit in so many ways, WoW!! The kit even came with a(mulit) tool to help remove the trim around the radio. Thanks Eonon Team !! Floyd Helms"
"I bought a double din android unit from EONON on august 3 and received the package within a week all nicely packaged I was very pleased to see the attention to detail the manual was in english which is rare these days.
installation was a breeze . It took me 25 mins to get it runnning in my car . the unit itself is fast , the interface and launcher are great . very impressed with the quality . I know there is many companies selling android units nowdays but I chose EONON because I bought a unit for my mazda3 three years ago and it is still running like the first day i install it . customer service is outstanding . very pleased. thanks EONON!
MAVRO"
"I just bought their brand new eonon 7180a unit. Super fast. It fit right in on my 2011 gmc 2500 duramax . Everything works as advertised, stereo actually sounds better than before being a bose system. I've started adding apps but have not had time to fully customize it. You can also change the colors of the buttons to match the rest of the dashboard. All in all great price for the options and functionality. It shipped in 4 days from overseas."
"Very good quality of unit, fit well like old one, very easy plug and play cables, just connect and play! I am enjoyed to this product. Seller very friendly and helpful, recommended in all ways!"
"Pro:
Every damn thing. This is an awesome car set. it is easy to install, fits nicely and is gorgeous to look at. Delivery was quick, as it only took 3-4 days to get to the address I was staying at for vacation.
Con:
At the current moment nothing that I can think of I totally love my new stereo
Closing statement:
Would I recommend this system? Hell yea I would!!"
"I asked them to ship to italy and in 3 days they maked available and they solved my problems to buy what i need. Their products are excelent and they have a great staff"
"After installation and testing on my 2006 Mazda 3 Hatchback, I will give Five star out of Five for everything :
Ordering and fulfilling the order : Five Star
Shipping : Five Star
As received : Order is well packaged and received in excellent condition : Five Star
Installation : I give it Five Star BUT I was expecting pictures/quick reference sheet for installation : Nothing. Labels as to what goes where could have been helpful too. I did not use the AUX wire harness included. I have no use for it. The old OEM stereo has the normal plug for Radio antenna. I did not use the antenna plug from the included harness. I had to go on the EONON site to refer to the installation manual online. The mount for the LCD did not line up correctly - no big deal. A little grinding off the edges of the mount persuaded it. It could have been my LCD. The space at the back is too tight - Mazda's design. I had to be very careful not to pinch any wire. Once tucked and the tabs locked, it looks awesome and blends very well with the rest of the dashboard.
The Old LCD and Steering Wheel control works perfectly : Five Star. This is actually the main selling point of this product for me. I need the ambient temperature reading specially in winter.
Navigation : Google maps deserves Five Star. An offline and separate maps could have been useful but Google Maps is enough.
You got yourself an excellent product on this one. Congratulations to the Engineers and Designers of this product. "
"Navigation integrates perfectly into the car, works smoothly, works very well and looks great. Post-sale support was very good, Eonon responded very promptly to all the questions I asked. Quality materials, exceptional finishes. Good Job""