"Ordered a custom cut sheet that came very well protected on the outside, unfortunately the sheet was covered with scratches. No protective film on it at all. Now my art installation is behind schedule. First time buyer and I will choose to use another vendor next time. Don't waste your time or money here. "

"Please BEWARE and stay away from this company!!! In the multiple years working in the fabrication industry I have never came across a company that show such lack of costumer service and very very misleading prices.

I contacted with them prior to purchasing with several references and illustration with dimensions - asked them review my order to make sure didn't miss anything. Chris Shane the representative reply that all I would need is to purchase the acrylic sheet and add the cutting cost listed below. Which I accidentally did mess up and selected the more expense cutting cost of 50+ cut ($50) compared to the circle charges of 25+ cuts ($10).

So I submit my proposal to my client which was accepted and placed my order. Come to find out the next day after I submitted my order, a Stephanie Hernandez informed they needed to add an addition $450 for CNC cost and 10-15 day turn around. Definitely information that you would think would me important especially in the fabrication industry. Not to mention, what does 25+ for $10 means? To me it mean if I purchase a sheet of acrylic and want 30 discs it should cost $10 or am I mistaken here?

Needless to say, I sent a response to Ms. Hernandez expressing my unhappiness with the situation and how this will effect my bid. No response after a whole business day and when I informed my client of the delay in delivery date he took his business elsewhere.

From trying to make a profit to losing business doesn't seem at all important to this company.

If you purchase from them good luck and beware of their practices or the lack there of."