"Bought 2 scales for $100. there was an additional $33.50 fee (fine) and only after you pay, do they quote the shipping rate, which was another $151 (somewhat shady, but ok...). The two scales have approx. 6"x6"x10" glass enclosures that arrived shattered (glass is curved, not available to buy replacement). I presumed the high packaging fee meant that they knew how to properly pack, plus they have a department that is all they do..... it was poorly packed in flimsy boxing without proper support/protection for glass (need rigid cardboard or Styrofoam, but non provided). I sent pictures upon opening and they offered a $100 refund only.... I wouldn't buy from this group"
"EquipNet is one of the most professional firms out there. I have no hesitation in buying or selling from them. Purchasing through their marketplace or through their auctions is transparent, smooth, and straightforward,
2020-09-26
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09/26/2020"
"The nature of purchasing via Equipnet requires either picking up the instrumentation purchased, or having it shipped. As no shipping quote is made available prior to purchase, the customer is left with an outrageous bill for products purchased- in my case, over $180 for a desktop label printer.
This was my first purchase from Equipnet, and- in a long and storied history of purchasing used equipment via auctions- will certainly be my last. This has been a very unpleasant issue to deal with, and the company has been unrepentant in their extortionate business practices."
"I was the highest bid on three identical pharmaceutical items. According to the descriptions 35lb each 19"X19"X29". They refuse to ship them separately and will only crate it at a price of $1100. I got a price from UPS of $155 if they were shipped in separate boxes. I don't mind paying a couple hundred buck to put them in boxes. They refuse to give me the phone# company name, and contact where my items are. I explained to them I am just going to fly there and pick them up (as that is 40% the cost they gave me, yet they will not give me any contact information when I arrive at the site where the equipment is being held, and I must contact the logistics at Equipnet then they will contact whoever has the equipment. If they respond like email I will be waiting for 2 or 4 days before any response. Very non corporative and rude Logistics in the MA office. I was going to do another auction and bid on some very expensive equipment which would be a very nice 18% for them, however I will never buy for them again period! If I buy something I want to know where it is and who has it so I can get it. Now I have to wait on these idiots before I can book a flight to get my stuff.
On the other side the people I talked to on the auction side were very helpful in getting me into the auction.
Very disappointed in the MA logistics. If they worked for me they would be gone! "
"I picked up an auction with Equipnet today they wouldn't let me into the facility and already charged the rigger fee on my invoice ,i had won 2 cabinets and 3 skids of items when i turned up they had one cabinet in front of the other and put my 3 skids full of items into a metal scrap skid, the riggers rolled the cabinets into my truck facing the wall , just got back and realized the cabinet they was covering was empty when it should have been full of supply's also they had stolen some of the industrial magnets that was on the 3 skids my loss for not checking but be very careful this company is a fraud scam , The items was originally $1 when i signed up a week later they said the auction will be put off for 2 weeks and then 3 days before added the starting prices $1000+ on some items when i bid on the item the light on the auction goes from RED to Amber and then it says the auctioneer has the choice if they want to accept your offer the item that was worth around $5000 and the light went green at about $3000 this is not even an auction when you do win they steal the items right out of your cabinet and leave empty boxes, i have done hundreds of auctions all over the USA and never have i had my items stolen right out of the cabinet, the auction was in STOW ohio EQUIPNET AND THERE RIGGERS are the theifs, i phoned to let them know what happened and the lady said give me 20 minutes to talk to them and i will call back she never bothered"