"I placed an order and received a confirmation, complete with credit card information, the correct shipping address, and complete price including shipping. Subsequently, the company emailed me and demanded $95 more for shipping, I refused to pay, and the company refused to honor my order. This is not a reputable business practice."

" I bought four ergonomic mice from ErgoDirectUSA.com and I'm very satisfied with my purchase. Me and my employees have been using these Evoluent mice for a little over a week now and we've quickly adapted to the new feel. Those of us who were experiencing hand and wrist pain now have reduced symptoms, and feel more comfortable when mousing. The shipping cost was also reasonable and the items arrived on time. Overall I am very happy with these guys and will definitely do business with them in the future.
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"great company. answered all my questions before purchase and shipping was pretty fast. would buy from again."

"I found this store on Google Product Search when I was searching for new ergonomic mouse. For the mouse I wanted they had a good price but more importantly their website looked the most reputable. I placed my order on 3/11 and their website said my item usually ships within 48 hours, and by the next day I received an email saying my order has shipped and they gave me the tracking number. I also had called them prior to ordering to ask a question and they told me everything I wanted to know and were friendly. "

"Good prices, horrible service. I ordered a new mouse from their website on November 16 because they had the best prices. It is now November 25 and their website still says that my order is "processing" (I have verified with my credit card company that I was build on November 18). I have submitted to separate complaints via their website comment form and have received no response. They have not provided any information about the order status or shipping information. I have called them and left a message, and hopefully their customer service department, or sales department will respond soon. In the meantime, I still have not received the product. Avoid this merchant."

"Had good prices on the items I wanted and delivered my goods on time. I would recommend this store."