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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
3.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Verified
5/5

2015-09-04

"I had a fantastic experience with the Ergo Depot. We ordered an electric desk with monitor arm and unfortunately, the monitor arm arrived damaged in shipment. Their customer service team shipped me out a new arm and it arrived before I even had a chance to put the Jarvis desk together. The furniture I bought is a good value and those guys were really great when something went wrong. Nice job."

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Verified
5/5

2015-01-24

"We ordered the Cinto chair through Ergodepot and couldn't be happier! We needed a low-profile chair for our new desk and struggled to find one that would be comfortable but without the padded bulkiness of typical ergo office chairs. When we found the Cinto it looked to be the perfect, minimalist (but supportive) chair. We ordered the taupe color with a silver sled base and arms. Per the Ergodepot website, I called their toll-free number and a friendly lady helped with an online coupon code that saved us more than any other website. She answered all of my questions and said the chair would be sent directly from Humanscale. The chair arrived about 3 weeks later, exactly as ordered and in excellent, protective packaging. It looks and feels great and is a perfect compliment to a modern office! This was one of the best online purchase experiences and we'll absolutely turn to Ergodepot for future furniture needs. "

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Verified
5/5

2013-07-25

"Smooth process, and very helpful and knowledgable customer service reps."

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Verified
5/5

2011-10-13

"Some of the best customer service I've ever experienced. They were thorough, knowledgeable and kind throughout the sales process. They did a wonderful job recommending my home office setup. I recommend them highly. "

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Verified
5/5

2011-06-01

"I recently purchased a special kind of chair from Ergo Depot--this was my first purchase from them, and I was very pleased. I actually started out ordering the chair from another vendor I knew of, but when I had some unusual questions about it, they gave me canned, half-hearted answers. So I e-mailed customer service at Ergo Depot, and they were very helpful...going the extra mile for me and answering ALL my questions. After I placed the order with them, their follow-through and tracking was excellent. And when I discovered I should have purchased a different seat option, they took care of me quickly and professionally. I would highly recommend doing business with Ergo Depot!"

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Verified
5/5

2011-06-01

"I've purchased twice from them. All smooth both times."

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