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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

1/5

2020-08-05

☠ вєωαяє! ☠ Liars & Thieves! ☠

"☠ вєωαяє! ☠ Liars & Thieves! IMHO = (In My Honest Opinion) = I believe that 'Ergodebooks' are either: In India or if they do live in Texas that these folks are playing a: 'Shell-Game'. So who was the fb spammer that sent me a friends request: 'Hap py' with a picture of a white poodle? = Never-mind! because your 'Shell Game' will soon be over! Muhahahaha.

In 24 hours or less of the time stamp on this post; 'Ergodebooks' will be reported to the following agencies:
* FTC.gov (Federal Trade Commission),
* & because you charged me $5.77 USD Sales Tax = comptroller.texas.gov,
* Google+,
* Facebook.
Post Script: No doubt that all of the players in 'Ergodebooks': 'Shell-Game'... if you added all their intelligence quotient (IQ)'s it would not equal = even ½ of mine. Your email that y'all sent me said: "Do Not Reveal Any Purchase Order Number or other information in an email or elsewhere. So don't ask and...
"May The Fleas Of A Thousand Camels Infest Your Armpits"
"

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1/5

2020-07-01

False listing

"Seller listed book as new, then sent a heavily used book.

Correcting this required a lot of time and effort on my part; the seller was unhelpful and getting them to fulfill their obligations was like pulling teeth. First, I emailed customer support and told them I received an incorrect item. The seller asked for pictures of the book I had received. I sent pictures, which showed the stains, creases, stickers, and markings throughout the book. Next, the seller sent an email claiming the book was advertised as used. I sent them my order receipt, which clearly shows that the book was advertised as new. After that, the seller sent an ‘apology’ that the book did not meet my “expectation,” implying that the problem was overreaching on my part rather than an incorrect listing/item on their part, and offered only a partial refund. I had to follow up several more times – and seller did not respond within the 48 hours required by the website policy – to return the book and finally get a full refund.

In summary: seller had a false listing, and when asked to correct the problem, the seller made additional false statements, did not promptly take responsibility, and was generally unresponsive.
"


1/5

2020-06-19

They are scammers

"Please be aware with these people, they put pictures of books they even don't have. They let you loose lot of time, when you see the book is not coming they ask you if you want to send it back again, so you will cancel the refund procedure. Don't trust them they don't have the book!!"

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1/5

2020-06-19

They Are Scammers, BEWARE

"I ordered a textbook from their storefront on Abebooks.

I contacted them repeatedly for a tracking number then with just 3 days of the supposed shipment date they conclude it must be lost in the mail because I should have received it already? Seems very suspicious!

I have requested a tracking number MULTIPLE TIMES and they always evade the question!

When you call them NOBODY answers! They claim to be 24/7 support! Everything about this seller is a lie!



There is no way for me to warn other buyers on Abebooks about this seller because they don't allow buyer reviews.
"

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1/5

2020-05-29

Never order ANYTHING from these people.

"Never order ANYTHING from these people.

I ordered a limited edition LP on Amazon from Ergodebooks. When they said they shipped, I asked for a tracking number. They send a scripted email WITHOUT the information I sought. Called their number, NO one picks up!

Then they pester me to remove the one-star that I assigned on Amazon. EVERY time I ask for my order, they said once they ship they bear no responsibility - BUT they DO NOT provide a tracking number. HOW do I know that they indeed shipped it???

After several emails, Amazon issued a refund but I lost the window to buy the LP for a reasonable price. That price has now gone up significantly!!
"

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1/5

2020-05-27

Seller routinely lies about "lost mail"

"Scam artists, pure and simple. Here's how it works:

1) You buy the book, Ergodebooks gives you a suspiciously long two-week shipment window,
2) You never receive it and contact them asking about your book,
3) They claim it's "lost in the mail" with no evidence and refuse to provide a tracking number or any other information,
4) They either refund you or stop responding and keep your money.

Many reviews on Reseller Ratings claim that this company is a "drop shipper," meaning they don't actually stock anything they claim to have and attempt to buy them after someone makes a purchase.

To top it off, in the two weeks since I bought a rare book from them that I never received, they uploaded EIGHT more copies of it ranging in price from $13 to $642!
"

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1/5

2020-05-22

This is a dropshipper

"This company is a dropshipper - meaning, they do not stock ANYTHING they are selling, they are purchasing from another seller and having that seller ship the item to you.
We purchased an item, the seller that shipped it included an invoice (obviously we paid a much higher price than the invoice showed) and the item did NOT come from ergode books.
The reason for all the bad reviews is simple. They stock nothing, and have a 3rd party ship the item for them.
Steer clear. All of these people are correct.
"

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5/5

2020-05-20

Misunderstanding

"This is a quality bookseller. They took the time to contact me about an order that as lost in the postal service. They have been polite, efficient, and responsive to me. I would use Ergodebooks again."

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1/5

2020-05-14

Horrible Customer Service

"This bookseller sent me a book that I did not order. I contacted them letting them know they sent the wrong book. They sent an e-mail asking for the ISBN number. I did not think this unreasonable. I supplied it and they sent another e-mail stating they could give a partial refund just in case I wanted the book they sent (?!?!?!) I let them know that I did not want the book they sent, but the one I ordered. They e-mailed back again saying they would contact me within 48 hours as to how to send it back. Never heard from them again. "

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1/5

2020-04-30

Breach of sales contract plus breach of promise. Avoid at all cost,

"Accepted my offer at their price, and then rescinded the offer when they realized the price on other platforms was considerably higher. Offered to ship the title if thay had it, then didn't follow thought even though the had several copies. Breach of sales contract plus breach of promise."

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1/5

2020-04-21

Sold a book they didn't actually have

"I bought a used book and paid with PayPal. The seller never provided any shipping/tracking info and didn't respond to my email requesting tracking info. Had to open a PayPal dispute to receive a refund. The seller then claimed that they had been unable to ship because the book was "out of stock". How can you sell used books that you don't actually possess?"

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1/5

2020-03-13

STAY AWAY

"Do not order from this company!!! I was repeatedly lied to, being told my book was damaged and they would send a new one and then being told it was just lost. I was told multiple times I was getting a refund and that it was processed on their side. Each time I called I was told that I would get a confirmation email for my refund immediately after the call and I never got one. They also kept saying I would get my refund in 2-3 days then they would change it to 3-5 days. I never got a refund or my book. My bank ended up reporting them as fraud. This company also has HORRIBLE customer service, the man was so rude and degrading. My mom also called and he treated her horribly. STAY AWAY FROM THIS COMPANY THEY ARE HORRIBLE!!!!!"

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1/5

2020-03-13

Never received my item

"I paid for a book and I never received it. When I asked for tracking number, they were so hesitant to provide one. When asked for a refund, they provided a tracking number which shows a different zip code then what I provided for shipment. I highly recommend anyone think twice before doing business with this place. "

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1/5

2020-03-04

Pages cut out. Terrible

"I recieved a book that was supposed to be new. But several pages were cut out of. I had to pay shipping charges to return book for a refund!!! I doubt I will get my refund. Lesson learned.! Will post on Facebook about this crap! "

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4/5

2020-03-02

i'm changing my previous reveille

"I'll keep my old review, so people can go and read what happened before, but i have changed my rating from 1 star to 4 stars. and I'm updating my story. i contacted them yesterday, told them about the lost book, which was really a big loss as it was out of print book and i couldn't find it anywhere else. they responded within hours and returned my money directly with the shipping cost without any negotiation from my side. i really appreciated their customer service, and this is why i have changed the rating. hope this might help you.

the old review:
it's almost the same as all the reviewers before me. and I'm so sorry i didn't search them before i put my order. i made the purchase through amazon.fr and didn't think for an instant that they might be fraud. i trusted amazon. and here i am 6 weeks later and my book that supposed to be shipped from the US and I'm in Canada, didn't even arrive. they ask you to wait for 5 weeks, so after this period amazon refused to return the money and asked me to contact the seller, which after reading all these reviews i think will not respond to me. I'm so disappointed, i paid $34.
"

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