"Don't buy clothes or nothing from this website "Eric Dress" those people/website are on China the clothes are bad cheap quality not worth a penny.
The dress look nice on the pictures I wanted and Small size . What I received :was and xtra large piece of cloth bad sewing see trough.Awfully bad quality not the color in the picture...
This is the answer I received from them after I claimed that the dress I bought for my daughter sweet sixteen was bad quality and wanted return:
Really sorry for the trouble,Is it possible for you to keep the item , we can offer $ 15 as discount ? If not you have to pay for sending the dress back.
1. We will give you refund$38.48 excluding the shipping fee you have paid after we receive it and confirm it is in brand-new unused conditions without any damaging or dirt or perfume problems .
2. Please ship it via the cheaper shipping way(not express/expedited way) in your local Post Office (such as USPS,not UPS)
3. The declared package value should be less than $45 in case of expensive customs duty.
Our shipping address is below
Company name：GUANGZHOU TALANGZHE CO.LTD
City：Guangzhou
Country：China
State/Province：Guangdong
Address：1/F, No.9, Xinghong 1st Street, Shibi Street, Panyu District, Guangzhou, China
Postal code：511495"
"Do not buy from this company. I only received a total of $26.00 refund ( I had to pay shipping back to china) after spending $160.00 for a dress! They would not return my full amount They said I would only get a small portion of what I paid, even after opening a return before their 7 day return policy! Do not buy from this company unless you plan on getting ripped off!"
"This company uses cheap materials."
"I believe this company is fraudulent. There is no working phone number or valid email to contact them. The only way is through the app message portal. Not only have I not received this package but it’s been almost a month since I ordered. My shower is may 15th and I ordered april 14th. I contacted them through the message center and the tracking number they provided does not exist. I ordered with PayPal due to suspension on trying a new company so I have an open case to get my money back! They keep sending me the same automated message telling me it takes 10-15 days it’s been well over that time I will never order from them again! Thank God for Amazon Prime as I have had to order from there to get a dress on time. Screw this company! Epic dress is fraudulent!!!"
"Paid for expedited shipping, it took 5 weeks. Bought two sweaters only got one. Sweater I got was the cheapest of the cheap knockoffs and looked NOTHING like what I ordered. Tried dealing with customer service and was a nightmare. Never got replacement item or refund. Buyer beware isn’t enough of a warning. My warning is just don’t do it, walk away. Single worst online shopping experience of my life"
"This company is the worse company I have ever had to deal with. The clothes are not like the pictures. They don't refund you money. I canceled the order before they shipped it out. Because I paid for the items to expedite. They still sent it. The items were a month late. DHL just leaves the item outside the door and it's too expensive to return. I received one item and the other one heaven knows where it's at. DO NOT BUY FROM THEM"
"stay away. they will never refund your money.
they should be blocked and have a VMAS on their account"
"I purchase 2 dresses from this company, the first one didn’t fit and after a few emails The company finally reimbursed me for the first dress (most likely it was because I was purchasing a second one). The second purchase could not be delivered on time and because I wrote an honest review about my first experience, the company asked me to change the review otherwise I would not see my money again. I couldn’t change it even though I tried and so I never received my money again. This is what they send me on my email: “please change the review to be “4 stars”. Once the review has been changed, please let me know and I will immediately refund for you. Thanks”
I thought reviews were supposed to be honest and as a business owner I know how important reviews are and that is how we make our businesses better. Asking someone to omit an honest review is not honest at all.
Loosing over $115 plus shipping cost is what I got for writing an honest review.
If you are purchasing from this company make sure they understand your needs before you go ahead and put your credit card in their system. "
"I purchased two dresses from this company that, in the end did not suit my needs. Their web site says dresses can be returned within 30 days. However, when I tried to return the items (unworn with original packaging and labels still on) the only offered a refund of half the price. Why? Because they claimed they had been custom cut for me. Custom dresses are an option from this company, but my order was no such thing. When I informed them of this they did not care. But I care to let others not to make the same mistake by ordering something from this disorganized, disingenuous company."
"This is crazy. That anyone can wire a review without making a purchase just like I did"
"If I could give zero star, i would. The inproducts are worse that dollar store quality. I ordered 3 items. Before the 1st 2 items arrived, ericdress told me to pick another item since the 3rd product was out of stock. I politely responded no, thank you but I want my refund. They refused to respond. When the two items arrived, I couldn't believe my eyes. They were so poor quality with threads hanging around. I would not buy each item for a dollar! So I reached out and asked to return the 2 items. No response. PayPal intervened and had me report ericdress to the ICC. And PayPal got my money back from ericdress. From my research I found that ericdress has other companies selling the same products. Dresshead.com. Run away from them. Save yourself the headache. Any positive review is from an ericdress employee or family. Its fake"
"Do not buy from them. They are a sham. Poor, smelly dress arrived, NOTHING like the photo! They will not refund your money as they state on their website. They will not get back with you via email for a long time, and when they do, they will offer you $20 to keep the dress! I don’t want the gross dress… I want a full refund! Shame on you, Paypal!"
"I can’t get hold of the customer service to return my product, my jacket was £44, looks about £5, half the size too small on the arms, I don’t think it was designed to fit anybody, it’s just a con, because most people don’t return cloths. I’ve took this to trading standards!"
"Items were terrible quality, sizes were way off.. and they won't refund my money."
"I have been waiting for almost 4 weeks for 4 items I ordered through EricDress. 3 weeks later I receive a pair of pants that looks like a rag, nothing like the picture on their web site, and way too small despite going by their size chart online. There is no explanation of where the other 3 items are. After many emails with their horrible person in customer service, Ice, I am told they are out of stock of the other 3. I then demand a refund in full and they refuse, as they state they have sent a 2nd item out which I still haven't received almost 4 weeks later. They are based in China, and their web site does a good job of hiding this. Their clothes are rags that are sewn so badly that no one can wear them. They give online shopping a bad name and need to be shut down. Please never buy from this company, otherwise you will end up a victim like me and many others. "