"Very professional, efficient, honest. The watch was perfect, as described. A very good experience. I would buy from them again.

adh"

"Very prompt and courteous. I love love love my rolex!"

"They performed exactly as promised"

"My purchase was handled very well, the item I purchased was exactly as described. I am very pleased with the way the item was delivered fast and no problems."

"I was a little leery at first about buying a Rolex online, but the experience with Ermitage allayed all of my fears. The jeweler I took the watch to for authentication was impressed not only with the condition of the watch but with the way it had been cleaned and maintained. I will definitely shop with them again, and highly recommend them based on my experience."

"I was a little skeptical about making a large purchase over the internet but am thrilled with the way the transaction was handled. Veronica addressed my questions courteously and professionally. The item arrived as I expected... in mint condition. I will absolutely consider Ermitage for future purchases."

"The watch was not what I expected from the picture on the website; however it was acceptable. There were no instructions included for changing the time or date. I have contacted Ermitage Jewelers for that information recently, and expect that they will answer me within an appropriate time frame."

"Easy to deal with. Had watch in 2 days. It was exactly what they advertised."

"The whole purchase was smooth and hassle free. I would want the return/exchange policy to be more liberal but that is but a minor gripe. The watch that I purchased was as described on the site. Overall very pleased."

"I am 100% satisfied with the purchase and your company. The watch is beautiful and will be treasured for years to come. In addition the service was exceptionally great.

Regards
Paul Gray"

"Good quick service would buy from again"

"I was looking for a vintage Rolex on line & discovered Ermitage. Upon finding the watch I wanted, I was helped by Liz with my purchase, who was very knowledgable and helpful! Upon receiving the watch, it was inspected by my jeweler. I was very satisfied to learn that it was not only in excellent condition, but had been recently cleaned & serviced! I would highly recommend Ermitage, and would not hesitate to do business with them again!"

"very friendly and quick delivery. "

"I want to say a big THANK YOU and go on record about the exemplary service from Ermitage Jewelers in Atlanta. I was shopping on-line for a Rolex Watch for my wife for Christmas. After doing a lot of research, I called Ermitage and spoke with Liz. She indicated the watch was still in stock, so I wired the money and received the watch the very next day! It was everything promised and more! Upon examining the watch, I realized the bracelet might be a bit small, so I called again and this time spoke with Veronika about getting a couple of links to enlarge the bracelet. Two links were sent out two-day FedEx, which I received at no charge! I highly recommend Ermitage Jewelers, as their customer service and attention to detail to a first-time customer far and away exceed that of many companies, not just jewelers, I have dealt with. Tom Walters Myrtle Beach, SC"

"I called several times with questions and they were always very friendly and helpful."