"The product came as described and in perfect condition. It was well packed and dropped off with out having to sign for. Awesome. However, it took to long to ship. As a company dealing with coffee products, practically a drug that people get a fix on, I would recommend that you invest in faster shipping as a free service. To reiterate, people want the stuff they order from your site fast. Invest in a method that does this. I would not use you guys again if your shipping is not advertised as fast. I loved everything else and there is not need for a change elsewhere. Thanks."
"The online order was easy to navigate and shipment was received expedetiously. The quality of the prdocuts was escellent. "
"Espresso Zone is great. They have a very easy to navigate website, they offer free shipping over $99, usually have coupons and they deliver on time! I love Espresso Zone"
"I ordered a set of spoons and a steam-wand cleaning brush, which were what I expected. However, I also ordered two replacement gaskets for my stainless steel stovetop espresso maker, following the measurement table provided on the website, thinking that with that I couldn't go wrong, and they did not fit. Frustrating! I think it would be easier to get an accurate measurement if the measurements were stated in millimeters instead of inches (when we get into thirty-seconds of an inch, this gets tedious).
I have contacted the company to get authorization to return the gaskets and expect them to reply tomorrow. "
"Excellent place to shop. Orders are filled promptly and delivered as specified. The site also is easy to navigate, with detailed list(s) of wares. I like it. And they have excellent items. No crap!"
"I replaced my old thermos with two Nissan vacuum bottles: one for tea and one for water (for use while driving). I am very happy with both: although I have learned to be very careful with the hot tea as it stays hot throughout the day. The water bottle is truly usable with one hand and does not require the lid to be removed but simply tips up for drinking. When closed it is secure against spills with a good seal that keeps water cold through the day. Both bottles arrived packaged together and in record time. Don't know why I didn't do this years ago: no coffee taste in my tea and no screw tops on my water bottle. Perfect solutions."
"Perfect. Great job. I will use you again"
"My purchasing experience with Espresso Zone was great. The catalog was clear, ordering procedure straightforward, delivery fast. Prices were also very competitive."
"Great service! This item arrived quickly and is just as advertised - made my first espresso with it almost immediately! Thank you"
"very satisfed, delivered on time."
"Don't bother looking anywhere else. Best products, prices and services are at Espresso Zone. "
"I was very happy with the purchase I made online throug Espresso Zone. They processed and sent out my order the same day and it was here in no time. My wife really needed her replacement part and now her machine is up and running. Saved me money by not having to go out for lattes a few more days."
"fast delivery and great shopping experience Thanks"
"My overall experience with espresso zone was an outstanding one. Not only did they deliver my product in an adequate time find the surprise of a biscotti was an excellent topping to my night of espresso. Thank you very much"
"what did not work well was the purchase of the seal for my other espresso maker. the dimension on the list was off by one size. I could have measured wrong or clicked on the wrong button. I will return it when I can and try to exchange.
all else was great.
Thanks
RTF/orion63"