"So easy to sign up for phone insurance. The prices are quite competitive."
"I like to buy refurbished cell phones and was looking for affordable insurance. My provider offers it at an excessive price with a high deductible. I was so happy to find eSurranty. They called me back promptly and the representative was very friendly and informative. I especially like that I can buy one year at a time & they had a discount code to save a little more money. I feel I got a great deal from a reputable company! "
"These folks have come through for me again! Great company! Great communication! They have a manager, Angelo, that personally oversees the claims."
"Great experience. very easy to apply, got a great deal. "
"The purchase was easy and smooth. I liked it and they provided me with a welcome promo code so that I can get a discount on the policy. I would definitely recommend it to others."
"Very easy to sign up and get started covering my mobile devices."
"5 years as a customer and I am still as happy as I was after my first claim. I just had a new claim for my iPhone 6 a few days ago and everything was handled within 3 days and I even received a new phone since Apple couldn't fix the issue with my old one. I just bought a new policy for my wife's new iPhone 7 and look to having 5 more years of great customer service with esurranty. Rick was my claims rep the last time and he was very professional and straight to the point."
"I have been with esurranty for over a year. and when I finally needed them, they were better than expected. I was offered a loaner iPhone to use since I do not live by an apple store and they paid for overnight shipping to send it to me. When they received my phone they said that apple stated it could not be repaired so they replaced it with a new one. That was a month ago and since my policy expired today, I bought another policy because they are just great. There were no hassles and I even received identity theft insurance for free today from them for getting a new policy. I highly recommend esurranty to you. "
"This is the absolute most unprofessional, dishonest, scam company I have ever had the displeasure of dealing with. My husband signed up for this cell phone insurance. My 13 year old son's phone had something wrong with it's wifi channel- as confirmed by the Apple Genius Bar with official papers to provide to esurranty. We sent notice to the company beginning on 4/20. After many emails and phone calls and live chats, most of which were either not answered or just pushed forward with no resolution, we provided paperwork TWICE and at some point got assigned to Jackie, who was no help. They told us to send them the broken phone, and we had the opportunity to give them a deposit of $99 to use their loaner phone while ours was being fixed. Sounded like a great idea! We moved on that, paid the $99. No phone. Rec'd emails that they'd be sending. But no shipping details no tracking. We were supposed to receive I think in 2 days. Seven days later, still no phone. We felt we were being scammed, so we put the $99 into dispute with the credit card company. Lo and behold, as soon as we did that, they then shipped the phone, and finally supplied tracking info. As soon as we received and signed for it, we notified Bank of America to put the $99 back through, we rec'd the goods in questions. They did so. On 5/5/17, esurranty received the $99 back to thier account. But you know what? They say they didn't! Total lies. We were on the phone today with our bank three separate occasions getting their advice on how to deal with this issue. THEY HAVE THE MONEY. They are lying and saying they don't have it. Not only that- they still have my son's phone and they won't reply to us AT ALL to send it back to us. So even if the $99 is or isn't a scam, they've stolen my son's phone. They won't return calls. However, they will be demeaning to you on Facebook all night long. Pick up the phone- if you're answering me on Facebook they should asnwer me on the phone to get this straightened out. Horrendous. I will not stop reporting them for the liars that they are until they come clean and give my poor son his phone back. STAY AWAY!"
"esurranty service is good."
"I searched for a long time and came across eSURRANTY.com
Angelo is the best, he is knowledgable, friendly and I got the best prices and great coverage!"
"Five stars for this company! Wish I could give bonus stars because Saving 35% over carrier sponsored insurance plans is a really big deal to me! I have purchased several policies to cover our various phones, and each time the company reaches out via phone to thank me & say they will always be accessible if I need them or have questions. "
"Great service, cost with easy signup/registration."
"Great service. Excellent customer service. Same-day processing. Never fear you'll be without your device for longer than the least amount of time possible."
"To registered was simple and fast! "