"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"From the ordering of the knife set to the time the product arrived your company did a good job. I received an email welcoming me. I then received an email on when to expect the delivery. Thank you for being professional from start to finish."
"This was my first time ordering from this company and I was especially excited about the super price on some oven gloves I wanted and needed badly. Well….they got lost in the mail, so I contacted EK and was treated with kindness and a new order immediately with no red tape involved. I look forward to buying from them again and highly recommend!"
"I'd been searching for this replacement knife for 2 years and finally found it here!"
"My pieces were broke and not in a box!! I am returning and getting reimbursed!! "
"I always enjoy shopping your website! Thank you for providing such amazing products at great prices!"
"Great selection and quality products. Shipping was fast and on time and website easy to use."
"Shipment arrived with several pieces broken. Replacements were shipped the same day "
"The blender parts were just as described and authentic. The item came quickly; thank you!"
"Received everything I ordered, carefully wrapped, and it arrived quickly. Thank you!"
"Good range of tools. Easy to find what "
"Exactly as described, arrived even earlier than expected, all at the most reasonable price. Extremely pleased with this experience! "
"It was nice to be able to find these hooks, and at a pretty good price. Wished you had more! They arrived pretty quickly."
"My order came as expected, and it was great."
"Order was shipped right away. Quality of products is outstanding.
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"A friend introduced me to this product! Love at first sight!"