"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
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"I received notice you sent item but was never received Can’t get a person to answer their phone "
"Seems like most things I wanted were out of stock. Those that weren't were higher-priced than the manufacturer's sites. Don't think I'll be back."
"I bought 4 teapots. One pot was broken. I’m hoping the send me a replacement "
"I ordered a set of mixing bowls and was very surprised (but pleased) at how well they were protected for shipping. Such care was taken to make sure the bowls arrived safely."
"Everything arrived quickly and Nessie ladles were so cute!"
"Easy to order and shipped very fast. Lots of selections to choose from. "
"Found item at everything kitchens ordered it and had it within three days. Excellent service will continue shopping with them. Thanks, Scott."
"Fast service and product delivered perfectly "
"Towels were described as almond check. Picture shows the check as gray. When the towels arrived, the check is an ugly reddish-brown…not in the product description. Customer service rep was helpful with the return. "
"My order came white caps they had black stains on a quarter of what I ordered "
"Evaluation is a challenge "
"I received my order with a broken piece. After sending the requested information, I received an email within 48 hours that a replacement was on the way. I am awaiting that replacement, and don't anticipate problems.
The Fiestaware ordered was reasonably priced and shipped in excellent packaging.
I would use this company again."
"Order delivered quickly Product just what I expected "
"Easy to find what I was looking for and even more!"
"I had never ordered from this company and was hesitant to order. No need for worry. Arrived well in time for Xmas at an excellent price. "