"I had moved and had a package from them delivered my new address. I placed a new order and keyed in my new address but they sent it to my old address. When trying to get it corrected, I was told that I keyed in my old address. Why would I do that? They charged me me 17.00 to pay the UPS a charge to change the address. I paid the bill but cancelled the order and had them send the order back to the company. The young lady I first talked to was pleasant enough but herr supervisor was awful. I will never do business with them again.
"
"My order was a gift and all was as represented including delivery time. The recipient has stated that she looks forward to putting them to use."
"I bake a lot, so the canister set is too small..the return process is expensive..it didn’t cost this much to send it to me..never again…"
"I found a VERY similar dish on Amazon for much cheaper, but it wasn't the brand I needed. This site is user-friendly. Product arrived on time, intact, with no issues. Shipping costs are pricey, especially compared to something like Amazon with an annual subscription cost, but no other charges. I would be more than tempted to use this Everything Kitchens LLC again, but would definitely compare prices before buying."
"I saw what we needed on line and I ordered it. It came on time and was just what
we wanted."
"Excellent Customer Service. Some of my glass items were broken by the carrier. Everything Kitchens replaced them quickly. I received the items within days. I love ordering from Everything Kitchens. I always look for items from them before other sites.
Thank you Customer Service. You’re the BEST!!!"
"More and more each day, I am disgusted about the amount of plastic and other materials that are being thrown out on a daily basis. Specifically, I have a German made high-quality Peppermill that runs on six AAA batteries and I got tired of having to change the batteries all the time and then disposing of them. How horrific for our environment?
I was watching an episode of Ina Garten Barefoot Contessa and saw that she was using this unique hand crank Peppermill. I immediately went on the Internet to find and purchase it. At first I was concerned that as we get older that hand cranking can be difficult for arthritic hands, however, I was pleasantly surprised. The ease in turning the hand crank to crush the peppercorns is smooth and fluid -- a Toddler could turn it. LOVE IT!
Shipping was expeditious and arrived nearly 2 days later. I do love free shipping, which this company did not offer on the product I purchased, but I went ahead and glad that I did so. "
"I was able to find glasses that weren't available as a larger set, ordered all in-stock ones in 2 different orders, got them quick in well-padded boxes - all in great shape and we love them! "
"No problems , item well packaged "
"I just happened to stumble across this shop, I’m soo glad I did. What a great selection especially of my favorite and hard to find Fiesta ware. Prices are good and shipping was fast too!"
"Overall just a fun shopping experience because they had so many cool bottles to choose from and delivery was fast."
"I purchased several items to be shipped to my mom as a Mother's Day gift. Everything Kitchens had an amazing selection with low prices, particularly for Smeg products.
Shipping was fast - the package was received a couple days after ordering. The gift message was MIA, but overall a great experience."
"Great quality products… slowing buying the must have products needed for becoming an amateur baker… and this website have everything! "
"The order process was easy, I was informed of the status all the way through, and everything arrived exactly as scheduled."
"I placed an order and provided the expectation of arrival prior to mothers day. In fact, that is why I chose to order here instead of a larger e-commerce site. I was happy paying a little more for longer shipping if it arrived on time. Well order was placed and expected arrival time prior to mothers day was provided as expected. The next date ups updated saying it missed a truck and would be delayed after needed date. It took 5 days and sat in a local depot for a day before ot arrived late. I know this is a shipper issue and not the seller, but shipping nowadays needs to be as expected and that experience affects the entire experience."
"Wonderful product selection, QUICK shipping and friendly professional service. My kitchen store."
A rep from Everything Kitchens LLC, Customer Service Manager, has responded:
“Dear Valued Customer,
Thank you for your feedback. We’d like to provide some additional information about our shipping policies.
Your initial shipping was free, as indicated during your purchase since it was over the $49 threshold. However, as stated in our return policy, return shipping costs are the responsibility of the customer if a product is not damaged or defective and it's just a simple change of mind like in your case. This policy is clearly outlined on our website for reference both before and after purchasing as well as dimensions of the products we sell.
We appreciate your understanding and thank you for choosing Everything Kitchens for your baking needs.
Best regards,
Everything Kitchens Customer Hereos”