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Exeltek Solutions

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2003-04-17

"Actually, I was new to this online reseller review web site. I found a good deal on Transcend Compact Flash Card through one of the forum and I ordered a 128Mb Compact Flash Card from exeltek and I received it in only 3 days which is very on time (I was told 3-5 days).

I really appreciate their fast service. Also, I am quite happy with their product, now I can send and read my digital pictures faster with this new Transcend Compact Flash Card. I am very satisfied with this amount of money I have spent for such high performance product.

I know they are not selling the cheapest Compact Flash on the web, but I don't go for deals with Mail-in-rebate, I have read too much negative comments on some dealers. I think price is not everything, I would rather measure service higher.

Thus, I think they deserve a high ratings for their excellent products and services.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-17

"cheap price and fast delivery
they shipped to me using dhl courier
will deal again
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site